eChai SF: The AI Shift — Reinventing CX & GTM

<div>Join us for an evening of high-signal conversations with industry leaders, founders, and operators shaping the future of customer experience and go-to-market strategies in the age of AI.<br><br></div><div>​This <strong>two-panel event</strong> brings together influential voices from global tech companies and fast-growing startups to share real-world insights, strategies, and stories on how AI is transforming both customer journeys and market execution.<br><br></div><div><strong><br>​📅 Agenda: What You’ll Experience<br></strong><br></div><div>​<strong>6:00 – 6:30 PM | Chai &amp; Conversations<br></strong><br></div><div>​Welcome reception with light bites, casual networking, and curated intros.<br><br></div><div>​<strong>6:30 – 7:20 PM | Panel Discussion 1: “AI x CX"<br></strong><br></div><div>​Featuring leaders from <strong>Zoom, Infor, Workato and Writer</strong> this discussion will explore how AI is reimagining customer interactions, support, and engagement — from predictive service to hyper-personalized experiences.<figure data-trix-attachment="{&quot;contentType&quot;:&quot;image&quot;,&quot;height&quot;:1600,&quot;url&quot;:&quot;https://images.lumacdn.com/cdn-cgi/image/format=auto,fit=cover,dpr=2,quality=75,width=800,height=800/editor-images/1f/bfd3dafa-495b-43fb-9236-a10761d92dff.png&quot;,&quot;width&quot;:1600}" data-trix-content-type="image" class="attachment attachment--preview"><img src="https://images.lumacdn.com/cdn-cgi/image/format=auto,fit=cover,dpr=2,quality=75,width=800,height=800/editor-images/1f/bfd3dafa-495b-43fb-9236-a10761d92dff.png" width="1600" height="1600"><figcaption class="attachment__caption"></figcaption></figure><br><br></div><div>​</div><div>​<strong>7:30 – 8:20 PM | Panel Discussion 2: AI x Marketing<br></strong><br></div><div>​Hear from <strong>two AI-first founders</strong> whose companies are redefining product marketing. We’ll dig into how AI is enhancing market research, messaging, personalization, and campaign velocity — and what’s next for growth teams.<figure data-trix-attachment="{&quot;contentType&quot;:&quot;image&quot;,&quot;height&quot;:1600,&quot;url&quot;:&quot;https://images.lumacdn.com/cdn-cgi/image/format=auto,fit=cover,dpr=2,quality=75,width=800,height=800/editor-images/ye/152c3a3c-6b3c-40ab-9717-fef504b9015c.png&quot;,&quot;width&quot;:1600}" data-trix-content-type="image" class="attachment attachment--preview"><img src="https://images.lumacdn.com/cdn-cgi/image/format=auto,fit=cover,dpr=2,quality=75,width=800,height=800/editor-images/ye/152c3a3c-6b3c-40ab-9717-fef504b9015c.png" width="1600" height="1600"><figcaption class="attachment__caption"></figcaption></figure><br><br></div><div>​</div><div>​<strong>8:20 – 9:00 PM | Open Networking<br></strong><br></div><div>​Unstructured time to meet fellow builders, operators, and leaders working on AI and CX at scale.<br><br></div><div><strong><br>​Why Attend?<br></strong><br></div><ul><li>​Hear <strong>candid, insight-rich exchanges</strong> from leaders building and deploying AI at scale.</li><li>​Learn how AI is impacting both <strong>customer experience</strong> and <strong>go-to-market strategies</strong>.</li><li>​Meet peers, operators, and innovators driving real-world change.</li></ul><div>​<strong>Curated by:</strong> Khyati Brahmbhatt (eChai Ventures)<br><br></div><div>​<strong>Presented in partnership with:</strong> Zoom Developers</div><div><br></div>