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Product-market fit · checked 11 November 2026

You have product-market fit when 40% or more of active users would be very disappointed to lose your product.

Get there by narrowing to the segment where usage is strongest and changing the product until that group cannot do without it, as Superhuman did with Sean Ellis's survey. Watch behaviour as well as answers: customers who stay, word of mouth, and people paying without being chased. Change the product or the segment, never the definition of fit.

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