We plan to bring eChai across 100 cities in India. It starts with eChai Startup Demo Day on 26 September, all in person. 11 cities confirmed, 276 founders registered. Any city that reaches 20 interested founders is on too. See your city

Ideal Customer Profile

Also called ICP

A sharp description of the exact customer your product is best for: their size, role, situation, and pain. Not everyone who could buy, but the ones who buy fastest and stay longest.

Why it matters

Focus is the scarcest resource early on. A tight ICP tells you who to build for, who to sell to, and just as importantly who to say no to, which is how small teams win a beachhead before spreading out.

For example

A payroll startup defines its ICP as 20-to-100-person tech companies in metros, and stops chasing tiny shops and giant enterprises that never fit.

Go deeper

Related terms

Also in Starting Up

See how founders actually handle this on Growing and marketing, part of the Starting Up hub.

eChai Partner Brands