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It walks through the eight clauses that redlines actually land on (liability, indemnity, DPA, payment terms, auto renewal, SLAs) and gives you a default position, a fallback and an approver for each. That is exactly the document you wish you had the first time a deal went to legal.
What goes into a SaaS contract playbook
From Common Paper by Jake Stein 12 min read
- A playbook covers eight clauses: liability cap, indemnification, IP and AI training data, DPA, payment terms, governing law, auto renewal, SLA.
- Each clause needs a default you accept without discussion plus pre approved concessions tied to deal size.
- Suggested default is liability capped at 1x annual fees, stretching to 2x above a deal size threshold.
- Net 30 is the default, net 45 or 60 is a concession, and anything at net 90 or beyond escalates to the CFO.
