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How the best do it

What do Indian SaaS operators say it actually takes to win US customers while building from India?

The recurring advice is that global is a starting position, not a later phase. Manav Garg built Eka out of India when SaaS was not yet a word and had to win Fortune 500 trust from a standing start. Rocketlane's Srikrishnan Ganesan ran over 100 customer conversations and built a community before launch, reached 30 paying customers in two and a half months, and over 80 percent of its enterprise customers are now in the US, on the explicit view that you do not need to win in India, you need to win in the US. The most repeated mistake is the first US sales hire: founders hire on quota attainment at a big company instead of on adaptability, and they hire expensive reps before there is enough demand for them to work. And Sharath Keshava Narayana's point is blunt, the founder has to be a great seller first.

Go deeper

4 resources, 4 India-specific, 4 link-checked.

🎧 Podcast
✓ Link checked India Free Intermediate

The best Indian example of building demand before a product exists: a community launched nine months ahead, a podcast for the same buyers, 100 plus customer conversations, then a launch timed with the funding news. Concrete on the demand gen channels that followed too.

SaaS, Chennai, Acquisition By Freshworks and Building Rocketlane with Founder, Srikrishnan Ganesan

On The Neon Show by Siddhartha Ahluwalia with Srikrishnan Ganesan podcast episode

Watch on YouTube neon.fund
📄 Article
✓ Link checked India Free Intermediate

Has the number that makes the point: over 80 percent of Rocketlane's 600 plus enterprise customers are in the US. Also carries the no MVP stance, build what you are proud to show the world.

SaaS startup Rocketlane is going global

From Forbes India by Siddhant Konduskar Long read

  • Rocketlane signed 30 paying customers within its first 2.5 months and had 15 private beta users before that.
  • It serves over 600 enterprises with more than 80 percent of customers in the US, on 45 million dollars raised.
  • Revenue grew 2.5x in 2024; India revenue was 28.5 crore rupees in FY24.
  • Their founding rule was no MVPs: build only what you are proud to show the world.
Open forbesindia.com

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The same ground, at another level

How how great operators think reads from a different seat.

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