Should my outbound team sit in India while my buyers are in the US?
The short answer
Yes for most of the funnel, and this is a genuine structural advantage rather than a compromise. Indian SaaS companies have built pipeline into the US for years with research, list building, sequencing and first-touch SDR work run from Bengaluru or Chennai at a fraction of US cost, then put a small number of senior closers in market. The parts that genuinely need to be local are late-stage enterprise relationships, on-site executive meetings and anything where a buyer wants someone in the room. Do not split it by seniority alone, split it by which conversations need presence. And fix the working hours honestly: an overlap window with the US is a real cost your team pays, so pay them for it.
Go deeper, your way
5 hand-picked resources, 5 India-specific, 5 link-checked. Pick how you want to dig in.
🎧 Podcast
✓ Link checkedIndiaFreeIntermediate
Why we picked it
Includes the detail most founder stories leave out: 500 cold emails to land the first customers, and a Fortune 10 logo won at 25 dollars a month because the logo mattered more than the price. Also direct on how they split India and US sales teams.
Why we picked it
Sharath has built two enterprise companies (Observe, Sanas) with engineering in India and buyers in the US, and is direct about founder-led sales being non-negotiable for the first customers. Good on what actually has to move to the US and what does not.
Why we picked it
A rare account of channel evolution in order (outbound, then inbound, then events, then expansion) as Whatfix went from one million to seventy million ARR, plus why they split the CTO to the US and kept the CEO in India.
Why we picked it
Built from a masterclass with Mohit Garg, former CRO at MindTickle, and written for cross-border companies selling from India, including how to structure SDR and AE teams for cost efficiency. Covers qualification, MEDDIC scoring, pipeline reviews and loss reviews in one place.
Why we picked it
The index page for Accel India's five-part masterclass series with operators from Freshworks, Chargebee and CleverTap. Start here if you want the whole cross-border India SaaS playbook rather than one piece of it.