Essay · ~10 min read

Ask Teresa: How Can You Test a Customer's Willingness to Pay?

Teresa Torres · Product Talk Free Beginner

Torres lays out a clean ladder for testing willingness to pay without waiting to finish the product: ask about past spending, then run a demand test with a real pricing page, then actually ask for the money via pre-orders or a concierge sale. It is practical and honest about why hypothetical 'would you pay?' questions give you data you cannot trust. Useful whether you are in Bengaluru or building outside the big startup hubs, since none of it needs a finished product.

  • Start from behaviour: what people already subscribe to or pay for beats any answer to a hypothetical price question.
  • A mock pricing page plus a waitlist or checkout click is a cheap demand test you can run before you build.
  • The strongest test is simply asking people to buy now (pre-order, Kickstarter, or a hand-run concierge sale) and seeing who pulls out a card.

The question it answers

  1. My ideal customer can't afford my product. Did I define them wrong?

Read with it

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  4. The best book on positioning against competitors by understanding the alternatives customers actually consider. Directly turns... aprildunford.com Book · ~200 pages Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It April Dunford
  5. Patrick Campbell built ProfitWell on pricing data from thousands of companies, and this is the single best free deep-dive on... lennysnewsletter.com Article · long-form guide Pricing Your SaaS Product Patrick Campbell (ProfitWell), via Lenny's Newsletter
  6. The most concrete guide to actually measuring what customers will pay, including survey methods and tier design. It turns... lennysnewsletter.com Article · long-form guide The Ultimate Guide to Willingness to Pay Lenny Rachitsky & Patrick Campbell
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