Article

Early Stage Sales: Why Every Startup's First Customers Are Won, Not Found

DC · Medium Free Intermediate

This reframes early customers as something you win through effort rather than something you stumble onto, which directly counters the wait-and-launch mistake. It argues for starting sales conversations before the product is finished and treating those conversations as the main way to validate what you are building. A useful mindset shift for a founder who thinks selling can wait until the product is ready.

  • First customers are won through deliberate effort, not discovered by luck
  • Start selling before the product is done, use it to validate direction
  • Product and customer development should run in parallel, not one after the other

The question it answers

  1. What are the biggest mistakes founders make trying to land their first customers that I should avoid?

Read with it

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  3. The permission slip to recruit users by hand, do things manually, and deliver 'insanely great' experiences to your first few... paulgraham.com Essay · ~15 min read Do Things That Don't Scale Paul Graham
  4. Video · ~13 min How to Plan an MVP Michael Seibel (YC)
  5. A tactical follow-on covering the channels and motions top B2B startups scale after the first ten. Grounds distribution... Lenny's Newsletter Article · ~15 min read How to win your first 10 B2B customers Lenny Rachitsky
  6. A practical, listen-on-a-walk companion to Founding Sales where Kazanjy walks through the actual anatomy of a founder sales... First Round Review Podcast (In Depth) Podcast · ~60 min Founders: Here's How to Get Your Sales Pitch in Ship-Shape Peter Kazanjy (host: First Round)
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