Essay

The Power User Curve: The Best Way to Understand Your Most Engaged Users

Li Jin and Andrew Chen · Andreessen Horowitz (a16z) Free Intermediate

This is the essay that reframes the whole question. Instead of asking whether your DAU/MAU is high enough, it tells you to look at the histogram of how many days per month people actually use the product, and it says plainly that not every product should have a daily-use curve. For a low-frequency product, that is the honest starting point: match the metric to the real shape of usage instead of forcing a daily lens that will always look like failure.

  • DAU/MAU is a single blunt number that hides the variance in how often your users return; the power user curve shows the full distribution of active days per month.
  • A flat or right-skewed curve is not automatically bad. Some product categories (professional, investment, and other infrequent-use tools) are healthy at low daily engagement.
  • Pick a frequency lens that fits how people naturally get value, then track whether a real core segment keeps coming back at that cadence.

It answers 2 questions

  1. How do I define and track weekly active users in a way that is honest for a low-frequency product?
  2. How do I actually keep my first 10 customers so they don't quietly churn while I go chasing the next 10?

Read with it

  1. The single best thing ever written on customer conversations. It teaches you to ask about the customer's life and past... momtestbook.com Book · ~130 pages The Mom Test Rob Fitzpatrick
  2. The permission slip to recruit users by hand, do things manually, and deliver 'insanely great' experiences to your first few... paulgraham.com Essay · ~15 min read Do Things That Don't Scale Paul Graham
  3. Long-form, candid interviews with Indian founders and investors on how they actually grew, distributed and built brand, one of... The Neon Show / Neon Fund Podcast · 200+ episodes The Neon Show (100x Entrepreneur Podcast) Siddhartha Ahluwalia
  4. Video · ~25 min How to Talk to Users Eric Migicovsky
  5. This is Indian investors and operators talking, at length, about which global trends actually translate to India and which... Prime Venture Partners Podcast Prime Venture Partners Podcast Prime Venture Partners
  6. Most first 100 users advice is vague. This piece is the opposite: it groups the real cold start tactics into seven concrete... Lenny's Newsletter Article · About a 15 minute read How the biggest consumer apps got their first 1,000 users Lenny Rachitsky
eChai Partner Brands The partnership →