Operations, shipping & CX
Shipping, couriers & aggregators
Get parcels delivered cheap, fast, and everywhere.
Should I use a shipping aggregator like Shiprocket, or go direct with a courier?
Start with an aggregator, Shiprocket, Shipmozo, or similar, because it gives you 15-25+ courier partners (Delhivery, Ekart, Blue Dart, Xpressbees, ...
Delhivery vs Ekart vs Blue Dart vs Xpressbees, which courier should I actually use?
It depends more on your channel mix and geography than on brand reputation: if you sell heavily on Flipkart, Ekart integrates tighter and performs ...
How do I get my shipping costs down without wrecking delivery speed?
The two biggest levers most founders ignore are dimensional weight and warehouse placement, every gram of unnecessary packaging gets charged as bil...
How do I ship internationally from India without getting killed by customs and duties?
Cross-border shipping is a different game entirely, you need to get HS codes, landed cost (product + duty + tax, shown upfront so customers aren't ...
How do I give customers real-time delivery tracking when I'm shipping across multiple couriers?
Each courier has its own tracking portal and format, which is useless to a customer who just wants one link that works, a unified tracking layer (C...
I've outgrown Shiprocket, what are my alternatives as I scale?
Common complaints at scale are slow COD remittance (8-10+ days), weight-discrepancy disputes, and support that doesn't match your order volume, non...
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