Strategy & The AI-Native Founder

How do I use AI and ChatGPT in my small business?

Pick one assistant and three jobs you repeat every week, and add more only when those run smoothly. Good first jobs: replies to customer messages and quotes, social posts and product descriptions, and summaries of invoices, contracts or sales sheets. Write a one-page brief about the business (what you sell, prices, tone, the questions customers ask) and keep it in a Project so every answer starts from it; ChatGPT Plus, with projects, is $20 a month. If you already use Google Workspace in India, Business Starter at Rs 270 a user a month puts Gemini in Gmail and keeps company data out of model training. On Microsoft, the Copilot Business add-on is Rs 1,495.73 a user a month paid yearly until 31 December 2026. For WhatsApp and Instagram, SOLO by Interakt plans posts and follows up leads, sending nothing without your approval. Check every price, figure and promise before it reaches a customer.

Part of AI for business on eChai Explore.

On the AI map, 29 October 2026 AI assistants Frontier models Open-weight models

Go deeper

8 resources.

🎓 Course

OpenAI's learning hub: the AI Foundations course (about 70 minutes, self-paced, with a completion certificate), Applied AI Foundations for repeatable workflows, and guides to ChatGPT for work and education.

OpenAI Academy

OpenAI Nov 2026

Open openai.com →
🎓 Course

Anthropic's free course on using Claude for everyday work: first conversations, getting better results, projects, artifacts, skills, connectors and Research, with a certificate at the end.

Claude 101

Anthropic Academy Nov 2026

Open anthropic.skilljar.com →

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