Tool · self-serve tool
Hotjar Session Recordings
Hotjar Freemium Beginner
Your short answer says to watch real sessions, and this is the most common tool for doing exactly that: replaying where new users scroll, hesitate, and rage quit before hitting your core value moment. Watching ten recordings will tell you in an afternoon whether people are getting stuck in onboarding or reaching the value and shrugging. It turns 'they do not stick around' into a specific screen where they bail.
- Replay real sessions to see exactly where new users drop off
- Look for whether users ever reach the core value moment
- A handful of recordings often reveals the onboarding blocker fast
