Essay

How do I get my first few customers?

Jason Cohen · A Smart Bear Free Beginner

This is a practical, tactical follow up to the ICP essays above: once you have named your narrow slice, here is how you actually find and reach the first handful of people in it. It closes the loop between defining an ICP on paper and doing the legwork to meet real members of that segment.

  • Go directly to where your narrow segment already gathers, online or offline
  • A precise ICP makes cold outreach far more effective because the message can be specific
  • Early customers found this way become your best source for referrals into the same segment

The question it answers

  1. How do I define my ideal customer when I'm a domain expert who thinks everyone in my industry needs this?

Read with it

  1. The single best thing ever written on customer conversations. It teaches you to ask about the customer's life and past... momtestbook.com Book · ~130 pages The Mom Test Rob Fitzpatrick
  2. The definitive essay on where good ideas come from: notice problems you personally have, don't force it. Use it as the lens for... paulgraham.com Essay · ~20 min read How to Get Startup Ideas Paul Graham
  3. A short, practical field guide to customer discovery: who to talk to, how to find them, and how many. Pairs perfectly with The... talkingtohumans.com Book · ~80 pages (free PDF available) Talking to Humans Giff Constable
  4. Market size is meaningless until you know exactly who you're for, and Lenny turns that into a concrete, repeatable ICP exercise... Lenny's Newsletter Article · ~15 min read How to identify your ideal customer profile (ICP) Lenny Rachitsky
  5. The author of Crossing the Chasm explaining beachhead selection in plain, modern language, the fastest way to absorb the... Lenny's Podcast / Lenny's Newsletter Podcast · ~75 min Geoffrey Moore on finding your beachhead, crossing the chasm, and dominating a market Lenny Rachitsky & Geoffrey Moore
  6. The best book on positioning against competitors by understanding the alternatives customers actually consider. Directly turns... aprildunford.com Book · ~200 pages Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It April Dunford
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