Article · 15 min read

How to Get and Give Feedback Using the Radical Candor Order of Operations

Kim Scott (Radical Candor team) · Radical Candor Free Beginner

This is the founder-sized version of Radical Candor: a four-step order of operations (Get, Give, Gauge, Encourage) that starts by soliciting feedback on yourself before you dish any out, which is exactly the trust move a founder needs before HR exists. The CORE script (Context, Observation, Result, Expected next step) gives you a sentence-level template for delivering direct feedback within 48 hours without it turning personal.

  • Solicit feedback on yourself first; it earns the right to give it and models candor for the team
  • Structure every piece of feedback with CORE: context, observation, result, expected next step
  • Treat feedback like brushing and flossing (small and frequent) not a root canal (rare and dreaded)

The question it answers

  1. How do I set up feedback and performance conversations before I have an HR team?

Read with it

  1. Rachitsky ran 50-plus reviews at Airbnb and turned it into a Prepare, Deliver, Follow-up system he explicitly says is for... First Round Review Article · 20 min read The Power of Performance Reviews: Use This System to Become a Better Manager Lenny Rachitsky
eChai Partner Brands The partnership →