Article · 6 min read

Prioritising Features: Who'll Use It and How Often (the Feature Audit)

Des Traynor · Intercom Free Intermediate

This gives you the simple two-axis map (how many people use a feature, and how often) that turns a gut feeling into a picture of what is actually dead weight. Plotting your features this way makes the removal candidates obvious and the argument easy to share. A concrete tool to set the clear bar our short answer asks for.

• Chart features by breadth of use against frequency of use
• Low-and-rare features are your first removal candidates
• The map turns a subjective call into a shared, visible one