Article · ~12 min read
The Curse of Knowledge: How Expertise Can Hurt Your Communication
CXL Free Beginner
This explains the exact cognitive trap behind insider bias: once you know a domain deeply you cannot un-see it, so you assume others feel and understand what you do. Naming the bias helps you catch yourself pitching to people who do not share your context. Short and practical.
- Expertise makes you assume others share your knowledge
- The bias hides which pains outsiders actually feel
- Test your language and value on people outside your field