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Which AI chatbot should I add to my website?

Zoho SalesIQ or Tidio, for a small business site. Zoho SalesIQ's free plan gives 3 operators and visitor insights for 10,000 visitors a month, and its paid plans add WhatsApp and a chatbot that can handle up to 25,000 bot sessions a month. Tidio has a free plan, Starter at $24.17 a month billed yearly, and a Lyro AI agent that answers from your knowledge base, with the first 50 conversations free. To train a bot on your own pages and documents, Chatbase's Hobby plan is $32 a month billed yearly for 700 message credits. Once support is a person's job, put AI on a helpdesk: Freshdesk Growth is $19 per agent a month billed yearly with the first 500 Freddy AI Agent sessions included, and Fin, Intercom's agent now owned by Salesforce, charges $0.99 per outcome. Many Indian customers would rather message than use a site widget, so Interakt (₹2,799 a month plus taxes) runs the same answers on WhatsApp. The rule: start free, then pay per resolved conversation once volume proves it.

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✓ Link checked Freemium Beginner

Zoho SalesIQ's plans for website chat. The free plan gives 3 operator licences and visitor insights for 10,000 visitors a month; paid plans add a chatbot handling up to 25,000 bot sessions a month and WhatsApp and social messaging channels; 15-day free trial.

Zoho SalesIQ pricing

From zoho.com by Zoho

Zoho SalesIQ on eChai Explore

  • Start on the free plan to see who is on your site and chat with them.
  • Connect WhatsApp so a chat can continue where Indian customers reply.
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✓ Link checked Freemium Beginner

Tidio's plans for live chat and its Lyro AI agent. Free is $0; Starter is $24.17 a month billed yearly for 100 billable conversations; Lyro answers from your knowledge base, the first 50 conversations are free and it costs from $32.50 a month on its own.

Tidio pricing

From tidio.com by Tidio

Tidio on eChai Explore

  • Upload your FAQs before switching on Lyro.
  • Track billable conversations, which set the plan you need.
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✓ Link checked Paid Beginner

Chatbase's plans for an AI agent trained on your own pages and documents. Hobby is $32 a month billed yearly for 700 message credits, Basic $120 for 4,000; there is a 7-day trial and no free plan.

Chatbase pricing

From chatbase.co by Chatbase

Chatbase on eChai Explore

  • Message credits, not seats, set the bill.
  • Train it only on pages you would be happy to see quoted.
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✓ Link checked Paid Beginner

Freshdesk's plans. Growth is $19 per agent a month billed yearly and includes the Freddy AI Agent with the first 500 sessions; more sessions are $49 per 100; Pro is $55.

Freshdesk pricing

From freshworks.com by Freshworks

Freshdesk on eChai Explore

  • Pick a helpdesk with AI once support has its own person.
  • Watch AI agent sessions past the included 500.
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✓ Link checked Paid Beginner

Fin, the AI support agent that grew out of Intercom and now belongs to Salesforce, charges $0.99 per outcome and works on top of Freshdesk, Zendesk, Salesforce or Intercom's own helpdesk at $19 per seat a month.

Fin pricing

From fin.ai by Fin

Fin on eChai Explore

  • You pay only when Fin resolves a conversation, with spending limits you set.
  • Early-stage startups can apply for a discounted year.
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✓ Link checked India Paid Beginner

Interakt's rupee plans for WhatsApp Business messaging. Growth is ₹2,799 a month plus taxes with unlimited agents, a shared inbox, FAQ automations and chatbot flows, plus Meta's per-message charges.

Interakt pricing

From interakt.shop by Interakt

Interakt on eChai Explore

  • Use WhatsApp for support where your customers already message you.
  • Budget for per-message charges on top of the plan.
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✓ Link checked Free Beginner

Zapier's tested roundup of ways to build an AI chatbot for a website or support, from no-code builders to agents on a helpdesk.

The best AI chatbot builders

From zapier.com by Harry Guinness, Zapier

  • Decide first whether the bot answers questions or hands over to a person.
  • Feed it your own help content rather than letting it guess.
Open zapier.com →

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