Kaizad Patel - Co-founder, satisFIND

Kaizad Patel

Co-founder, satisFIND

I am the Co-founder and CEO of satisFIND a global SaaS platform transforming how small and medium businesses manage and measure Experience. Our proprietary Trust Experience framework enables brands to understand customer expectations, elevate employee performance, and consistently deliver exceptional service.

With over 30 years of experience in hospitality consulting across India, Switzerland, the UAE, and the Philippines, I bring a deep understanding of Customer Experience (CX) and Employee Experience (EX) from a multicultural lens. At satisFIND, we empower businesses across 50+ countries through actionable insights and continuous upskilling.

Our platform blends technology with real-world insights through tools like mystery shopping, customer feedback, and training content tailored for frontline teams. By capturing the voice of the customer and measuring service consistency, we help brands build trust, loyalty, and performance from the ground up.
My passion lies in enabling businesses to turn feedback into growth and frontline employees into brand ambassadors.

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Founders and startup folks who joined past eChai startup events
Upcoming events in Jaipur
Jul
19
Sat
Building Consumer and D2C Brands : Jaipur Edition
Jaipur
J Startup House
6:00pm — 08:00pm
13 slots booked
Kasish Yadav 🌻 - Brand Consultant, On Fleek Marketing Harsh Saini - Founder marketrise Himanshu Peswani - Founder, Peswani Pixels Arghya Samaddar - Advocate, Start-up Facilitator Mohan Singh Rathore  - Founder , Maani Amma Agri Exim Naimish Shah - CEO, WAEFA Priyanshi Khandelwal - Founder, Women Travelers Mayank Sinha - Founder, Mayavarta Private Limited Hitesh Avasthi - Digital Marketing, Yaksha Media Jaimini Dayama - UX Designer Keshav Saboo - Corporate Lawyer | Private Equity, Venture Capital and Start up Advisory Ram K Choudhary - Advocate Surendra Kumar Sharma - Surendra Kumar Sharma Tax Consultant
Jul
26
Sat
eChai Startup Demo Day in Jaipur: July Edition
Jaipur
J Startup House
6:00pm — 08:00pm
7 slots booked
Himanshu Peswani - Founder, Peswani Pixels Shubham Sharma - Digital marketing Agency Naimish Shah - CEO, WAEFA Gaurav Sharma - CEO, Getgabs Priyanshi Khandelwal - Founder, Women Travelers Kasish Yadav 🌻 - Brand Consultant, On Fleek Marketing Hitesh Avasthi - Digital Marketing, Yaksha Media
Aug
02
Sat
eChai Women Founders Initiative in Jaipur: August Edition
Jaipur
J Startup House
6:00pm — 08:00pm
1 slot booked
Kasish Yadav 🌻 - Brand Consultant, On Fleek Marketing
Aug
30
Sat
eChai Startup Demo Day in Jaipur: August Edition
Jaipur
J Startup House
6:00pm — 08:00pm
Sep
06
Sat
eChai Women Founders Initiative in Jaipur: September Edition
Jaipur
J Startup House
6:00pm — 08:00pm
Sep
27
Sat
eChai Startup Demo Day in Jaipur: September Edition
Jaipur
J Startup House
6:00pm — 08:00pm
Oct
04
Sat
eChai Women Founders Initiative in Jaipur: October Edition
Jaipur
J Startup House
6:00pm — 08:00pm
Oct
25
Sat
eChai Startup Demo Day in Jaipur: October Edition
Jaipur
J Startup House
6:00pm — 08:00pm
Nov
01
Sat
eChai Women Founders Initiative in Jaipur: November Edition
Jaipur
J Startup House
6:00pm — 08:00pm
Nov
29
Sat
eChai Startup Demo Day in Jaipur: November Edition
Jaipur
J Startup House
6:00pm — 08:00pm
Dec
06
Sat
eChai Women Founders Initiative in Jaipur: December Edition
Jaipur
J Startup House
6:00pm — 08:00pm
Dec
27
Sat
eChai Startup Demo Day in Jaipur: December Edition
Jaipur
J Startup House
6:00pm — 08:00pm
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The eChai Effect - In Their Words

“I have no hesitation in saying that my association with eChai has been a gateway into the startup ecosystem. Through this platform, I’ve had the opportunity to connect with many young and dynamic entrepreneurs. These interactions have been immensely enriching - I’ve learned a great deal and have always tried to offer guidance whenever approached. It’s a truly symbiotic relationship that I deeply value, and it wouldn’t have been possible without eChai.”
Syed Nadeem Jafri - Founder, Hearty Mart
Syed Nadeem Jafri
Founder, Hearty Mart
"At DevX.Work, we’ve greatly benefited from our association with eChai. Their events and networking forums have connected us with high-potential startups, ecosystem leaders, and innovation-driven professionals — many of whom have become valuable partners, collaborators, and even clients. What stands out most is the openness and accessibility of the community — whether you're an early-stage founder or an experienced entrepreneur, eChai provides a welcoming space to learn, collaborate, and grow. It's more than just a network — it's a catalyst for real, collaborative growth. We’re proud to be part of the eChai community. Highly recommended for any organization aiming to grow within the startup space."
Umesh Uttamchandani - Co-Founder, DevX
Umesh Uttamchandani
Co-Founder, DevX
"The eChai platform has been super valuable for me - it has helped me gain a deeper understanding of domains in the startup and tech ecosystem. What stands out most is the celebration of knowledge, professional growth, and entrepreneurship - it’s one of the best for the Indian ecosystem. Along the way, I’ve also been fortunate to make some great friendships and connections too."
Shalin (Shawn) Parikh - Founder, MyCPE One
Shalin (Shawn) Parikh
Founder, MyCPE One

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