Dhaval Makwana - Product Manager,SwiftSupport.ai

Dhaval Makwana

Product Manager,SwiftSupport.ai

Dhaval is the Product Manager of SwiftSupport.ai, an advanced AI-powered smart assistance chatbot. He took on this role with the aim of revolutionizing customer support through cutting-edge technology.

In his capacity as Product Manager, Dhaval has been instrumental in the development and deployment of SwiftSupport.ai. His leadership has ensured that the product leverages advanced AI and machine learning technologies to provide users with accurate and efficient support by accessing a comprehensive knowledge base.

Currently, Dhaval oversees the cross-functional teams responsible for refining and enhancing SwiftSupport.ai. His expertise in Agile methodology, attention to detail, and commitment to fostering a collaborative environment have been key to the product's success.

In addition to his professional role, Dhaval is focusing on the impact of artificial intelligence on marketing strategies to enhance consumer engagement in the digital age. This academic pursuit complements his practical experience, deepening his understanding of AI technologies and their applications in business strategies.

Under Dhaval's leadership, SwiftSupport.ai continues to innovate, aiming to become a leading solution in the realm of AI-driven customer support.

Signing up on our website is completely free! If you encounter any issues with profile or notice something unusual, please don't hesitate to report it to us. We're here to help ensure a smooth and secure experience.
Upcoming events in Ahmedabad
Jan
16
Fri
Ahmedabad Innovation Summit 2026
Ahmedabad University Auditorium
9:00am — 06:00pm
Jan
17
Sat
Ahmedabad Founders Walk - Heritage City Edition
Shree Swaminarayan Mandir Kalupur
7:00am — 08:30am
Jan
22
Thu
Food & Beverage Startups Meetup: Building What India Eats & Drinks - Ahmedabad Edition
GVFL Ahmedabad
6:30pm — 08:30pm
Jan
29
Thu
eChai Startup Demo Day in Ahmedabad: January Edition
GVFL Ahmedabad
6:30pm — 08:30pm
More stories on eChai

The eChai Effect - In Their Words

"eChai has been a game-changer for Hungrito, providing us with invaluable connections, insights, and opportunities that have significantly fueled our growth. eChai has introduced us to a global network of entrepreneurs and experts, fueling our growth and opening doors to new opportunities from Ahmedabad to Dubai. The community has become like a second family to us, providing support, guidance, and valuable insights as startup entrepreneurs."
Sahil Shah - Founder- Hungrito & Netsavvies. Digital Marketing Evangelist
Sahil Shah
Founder- Hungrito & Netsavvies. Digital Marketing Evangelist
"The eChai platform has been super valuable for me - it has helped me gain a deeper understanding of domains in the startup and tech ecosystem. What stands out most is the celebration of knowledge, professional growth, and entrepreneurship - it’s one of the best for the Indian ecosystem. Along the way, I’ve also been fortunate to make some great friendships and connections too."
Shalin (Shawn) Parikh - Founder, MyCPE One
Shalin (Shawn) Parikh
Founder, MyCPE One
"eChai isn’t just a startup community … it’s a mindset . eChai has been one of the most impactful communities in my entrepreneurial journey. It’s been a turning point . In a world where building something can often feel isolating, eChai gave me a sense of belonging. I’ve found mentors, collaborators, and friends here — people who genuinely want to see you succeed. It’s a space where ideas are challenged, actions are celebrated, and founders grow not just in scale, but in clarity and confidence. From late-night ideas to early-morning pitches, this community has quietly but powerfully shaped the way I build, think, and dream. I’ll always be grateful for the way eChai creates spaces where founders don’t just grow businesses — they grow together."
Koumal Kalantry - Founder, Bignano Ventures
Koumal Kalantry
Founder, Bignano Ventures

eChai Partner Brands

eChai Ventures partners with select brands as their growth partner - working together to explore new ideas, open doors, and build momentum across the startup ecosystem.