Founders of small businesses typically wear many hats. As I started marketplace for services, I oversaw sales,finance, marketing, customer service and other operations. As we grew, we hired people for customer support, fulfillment, marketing, and operations. I focused on strategy and sales. Typically right from long and short term strategies and tactics for growth, brand and messaging to attract and retain customers, manage supply chain to ensure continuity and maintain margins, Recruit, manage, and develop personnel to support business growth, Develop a culture of success and employee satisfaction, Manage operations to ensure customer satisfaction, Meet revenue and profit targets.