Can banks be a new threat to #BigTech? Hear the potential impact from Derek White, Global Head of Customer and Client Solutions @bbvapic.twitter.com/i5oisg3SvK
"Every interaction is an opportunity to build or destroy trust." Derek White, Global Head of Customer and Client Solutions @bbvapic.twitter.com/NTcfQ79Nhc
How smart are individual customer interactions, and how is that measured? "Companies not asking that question will die." Derek White, Global Head of Customer and Client Solutions, BBVA @money2020pic.twitter.com/BrKAGnb4Aw