eChai SF: The AI Shift — Reinventing CX & GTM

Happened on September 11, Thursday, 2025
6:30am — 09:30am (GMT-06)
Zoom HQ
1 slot booked.
Meet the Speaker:
Agenda:

Join us for an evening of high-signal conversations with industry leaders, founders, and operators shaping the future of customer experience and go-to-market strategies in the age of AI.


​This two-panel event brings together influential voices from global tech companies and fast-growing startups to share real-world insights, strategies, and stories on how AI is transforming both customer journeys and market execution.




​📅 Agenda: What You’ll Experience


6:00 – 6:30 PM | Chai & Conversations


​Welcome reception with light bites, casual networking, and curated intros.


6:30 – 7:20 PM | Panel Discussion 1: “AI x CX"


​Featuring leaders from Zoom, Infor, Workato and Writer this discussion will explore how AI is reimagining customer interactions, support, and engagement — from predictive service to hyper-personalized experiences.


7:30 – 8:20 PM | Panel Discussion 2: AI x Marketing


​Hear from two AI-first founders whose companies are redefining product marketing. We’ll dig into how AI is enhancing market research, messaging, personalization, and campaign velocity — and what’s next for growth teams.


8:20 – 9:00 PM | Open Networking


​Unstructured time to meet fellow builders, operators, and leaders working on AI and CX at scale.




​Why Attend?



  • ​Hear candid, insight-rich exchanges from leaders building and deploying AI at scale.

  • ​Learn how AI is impacting both customer experience and go-to-market strategies.

  • ​Meet peers, operators, and innovators driving real-world change.

Curated by: Khyati Brahmbhatt (eChai Ventures)


Presented in partnership with: Zoom Developers

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The eChai Effect - In Their Words

"The eChai platform has been super valuable for me - it has helped me gain a deeper understanding of domains in the startup and tech ecosystem. What stands out most is the celebration of knowledge, professional growth, and entrepreneurship - it’s one of the best for the Indian ecosystem. Along the way, I’ve also been fortunate to make some great friendships and connections too."
Shalin (Shawn) Parikh - Founder, MyCPE One
Shalin (Shawn) Parikh
Founder, MyCPE One
"I attended my first eChai event 3 yrs back, and no one knew me in the market. Over the next three years, eChai didn’t only help me with knowledge or networking, but it gave me an identity from being unknown to now being recognized by a group of inspirational entrepreneurs connected with eChai, who have been gracious enough to acknowledge me and Digipple."
Viraj Rajani - Co-Founder, Digipple
Viraj Rajani
Co-Founder, Digipple
"eChai is playing biggest role in my personal and professional life together. Its a community where i meet like minded people to share idea and learn from their idea. Even while playing cricket i learn something and i implement something new from that learning. Its my entry point for building network in different countries where my base is not established yet. Personally my only fun activity day in a week is eChai cricket and social."
yash shah - Chairman, ES Group of Companies
yash shah
Chairman, ES Group of Companies

eChai Partner Brands

eChai Ventures partners with select brands as their growth partner - working together to explore new ideas, open doors, and build momentum across the startup ecosystem.