eChai SF: The AI Shift — Reinventing CX & GTM

Happened on September 11, Thursday, 2025
6:30am — 09:30am (GMT-06)
Zoom HQ
1 slot booked.
Meet the Speaker:
Agenda:

Join us for an evening of high-signal conversations with industry leaders, founders, and operators shaping the future of customer experience and go-to-market strategies in the age of AI.


​This two-panel event brings together influential voices from global tech companies and fast-growing startups to share real-world insights, strategies, and stories on how AI is transforming both customer journeys and market execution.




​📅 Agenda: What You’ll Experience


6:00 – 6:30 PM | Chai & Conversations


​Welcome reception with light bites, casual networking, and curated intros.


6:30 – 7:20 PM | Panel Discussion 1: “AI x CX"


​Featuring leaders from Zoom, Infor, Workato and Writer this discussion will explore how AI is reimagining customer interactions, support, and engagement — from predictive service to hyper-personalized experiences.


7:30 – 8:20 PM | Panel Discussion 2: AI x Marketing


​Hear from two AI-first founders whose companies are redefining product marketing. We’ll dig into how AI is enhancing market research, messaging, personalization, and campaign velocity — and what’s next for growth teams.


8:20 – 9:00 PM | Open Networking


​Unstructured time to meet fellow builders, operators, and leaders working on AI and CX at scale.




​Why Attend?



  • ​Hear candid, insight-rich exchanges from leaders building and deploying AI at scale.

  • ​Learn how AI is impacting both customer experience and go-to-market strategies.

  • ​Meet peers, operators, and innovators driving real-world change.

Curated by: Khyati Brahmbhatt (eChai Ventures)


Presented in partnership with: Zoom Developers

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