eChai SF: The AI Shift — Reinventing CX & GTM

Happened on September 11, Thursday, 2025
6:30am — 09:30am (GMT-06)
Zoom HQ
1 slot booked.
Khyati Brahmbhatt - Senior Product Manager, Apty
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Agenda:

Join us for an evening of high-signal conversations with industry leaders, founders, and operators shaping the future of customer experience and go-to-market strategies in the age of AI.


​This two-panel event brings together influential voices from global tech companies and fast-growing startups to share real-world insights, strategies, and stories on how AI is transforming both customer journeys and market execution.




​📅 Agenda: What You’ll Experience


6:00 – 6:30 PM | Chai & Conversations


​Welcome reception with light bites, casual networking, and curated intros.


6:30 – 7:20 PM | Panel Discussion 1: “AI x CX"


​Featuring leaders from Zoom, Infor, Workato and Writer this discussion will explore how AI is reimagining customer interactions, support, and engagement — from predictive service to hyper-personalized experiences.


7:30 – 8:20 PM | Panel Discussion 2: AI x Marketing


​Hear from two AI-first founders whose companies are redefining product marketing. We’ll dig into how AI is enhancing market research, messaging, personalization, and campaign velocity — and what’s next for growth teams.


8:20 – 9:00 PM | Open Networking


​Unstructured time to meet fellow builders, operators, and leaders working on AI and CX at scale.




​Why Attend?



  • ​Hear candid, insight-rich exchanges from leaders building and deploying AI at scale.

  • ​Learn how AI is impacting both customer experience and go-to-market strategies.

  • ​Meet peers, operators, and innovators driving real-world change.

Curated by: Khyati Brahmbhatt (eChai Ventures)


Presented in partnership with: Zoom Developers

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The eChai Effect - In Their Words

"If there’s one phrase that sums up my journey, it’s truly ‘The eChai Effect.’ Six years ago, I simply walked into my first eChai event, not knowing what to expect. The honest conversations, energy, and inspiration from founders and entrepreneurs struck a chord within me. That eChai spark became the catalyst for everything to follow. I proudly say: my entrepreneurship journey started—and keeps evolving—because of eChai. Redicine Medsol’s story is integrally linked to this community. I’ve gained so much, not just as a founder but as a forever volunteer and grateful member of the eChai family. With all my heart, thank you Jatin Bhai and everyone at eChai for shaping, guiding, and supporting my dreams. The eChai Effect will always be a part of my story."
Kush Prajapati - Founder, Redicine Medsol
Kush Prajapati
Founder, Redicine Medsol
"I have evolved from role of Community Builder to Startup Consultant to Startup Ecosystem Enabler to Angel Investor and now launching a Venture Studio and eChai has been a catalyst in my overall journey as Startup Evangelist since 13 years."
Mehul Shah - Co-Founder at Counselvise & Ivy Growth
Mehul Shah
Co-Founder at Counselvise & Ivy Growth
"I attended my first eChai event 3 yrs back, and no one knew me in the market. Over the next three years, eChai didn’t only help me with knowledge or networking, but it gave me an identity from being unknown to now being recognized by a group of inspirational entrepreneurs connected with eChai, who have been gracious enough to acknowledge me and Digipple."
Viraj Rajani - Co-Founder, Digipple
Viraj Rajani
Co-Founder, Digipple

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eChai Ventures partners with select brands as their growth partner - working together to explore new ideas, open doors, and build momentum across the startup ecosystem.