eChai SF: The AI Shift — Reinventing CX & GTM

Happened on September 11, Thursday, 2025
6:30am — 09:30am (GMT-06)
Zoom HQ
1 slot booked.
Khyati Brahmbhatt - Senior Product Manager, Apty
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Agenda:

Join us for an evening of high-signal conversations with industry leaders, founders, and operators shaping the future of customer experience and go-to-market strategies in the age of AI.


​This two-panel event brings together influential voices from global tech companies and fast-growing startups to share real-world insights, strategies, and stories on how AI is transforming both customer journeys and market execution.




​📅 Agenda: What You’ll Experience


6:00 – 6:30 PM | Chai & Conversations


​Welcome reception with light bites, casual networking, and curated intros.


6:30 – 7:20 PM | Panel Discussion 1: “AI x CX"


​Featuring leaders from Zoom, Infor, Workato and Writer this discussion will explore how AI is reimagining customer interactions, support, and engagement — from predictive service to hyper-personalized experiences.


7:30 – 8:20 PM | Panel Discussion 2: AI x Marketing


​Hear from two AI-first founders whose companies are redefining product marketing. We’ll dig into how AI is enhancing market research, messaging, personalization, and campaign velocity — and what’s next for growth teams.


8:20 – 9:00 PM | Open Networking


​Unstructured time to meet fellow builders, operators, and leaders working on AI and CX at scale.




​Why Attend?



  • ​Hear candid, insight-rich exchanges from leaders building and deploying AI at scale.

  • ​Learn how AI is impacting both customer experience and go-to-market strategies.

  • ​Meet peers, operators, and innovators driving real-world change.

Curated by: Khyati Brahmbhatt (eChai Ventures)


Presented in partnership with: Zoom Developers

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The eChai Effect - In Their Words

"At DevX.Work, we’ve greatly benefited from our association with eChai. Their events and networking forums have connected us with high-potential startups, ecosystem leaders, and innovation-driven professionals — many of whom have become valuable partners, collaborators, and even clients. What stands out most is the openness and accessibility of the community — whether you're an early-stage founder or an experienced entrepreneur, eChai provides a welcoming space to learn, collaborate, and grow. It's more than just a network — it's a catalyst for real, collaborative growth. We’re proud to be part of the eChai community. Highly recommended for any organization aiming to grow within the startup space."
Umesh Uttamchandani - Co-Founder, DevX
Umesh Uttamchandani
Co-Founder, DevX
"We found eChai to be a force multiplier throughout our startup journey. Through it, we connected with folks from DevX, Allevents, Plutomen, and more - many of whom became friends of IndiaBizForSale.com and even part of our clientele."
Bhavin S Bhagat - Co-founder of Indiabizforsale and IBGrid, TiE Ahmedabad President
Bhavin S Bhagat
Co-founder of Indiabizforsale and IBGrid, TiE Ahmedabad President
"eChai is playing biggest role in my personal and professional life together. Its a community where i meet like minded people to share idea and learn from their idea. Even while playing cricket i learn something and i implement something new from that learning. Its my entry point for building network in different countries where my base is not established yet. Personally my only fun activity day in a week is eChai cricket and social."
yash shah - Chairman, ES Group of Companies
yash shah
Chairman, ES Group of Companies

eChai Partner Brands

eChai Ventures partners with select brands as their growth partner - working together to explore new ideas, open doors, and build momentum across the startup ecosystem.