From 9 March evening to 11 March, people interested in service and customer experience design will be meeting simultaneously all over the world (http://planet.globalservicejam.org/gsj17/locations). In a spirit of experimentation, innovation, co-operation and friendly competition, teams will have less than 48 hours to develop and prototype completely new services inspired by a shared theme. At the end of the weekend, their collection of brand new services will be published to the world.

>>>>>
What is a Jam?
In a spirit of experimentation, co-operation and friendly competition, teams will have 48 hours to create & develop services inspired by a shared theme across the globe. At the end of the weekend, they publish them to the world.

Join us!
All of you (yes you!) are welcome. You don’t need to be creative or have experience with service design to Jam. There will be a lovely mix of experienced and un-experienced people attending. You’ll be supported throughout the weekend by designers as well as your hosts. And you'll get out as much as you put into it!

So if you're interested in service design or using design-based approaches to solve problems, itching to experiment and bring your creativity to life, while sharing a weekend long experience with like-minded doers from all over the globe - then join us to make it happen :-)

>>>>>
The agenda
Here's a breakdown of the weekend so that you know what to expect.

Venue: Level 2, Training Rooms 1 to 3, National Design Centre

Friday | 19:00 - 21:30:
Jam participants get into teams and discover this year’s theme.
Teams then immediately get started working out on what their focus would be for the next 48 hours.

Saturday | 09:00 - 19:00:
Teams will research, co-design, and prototype their ideas, testing them out on the streets of Singapore with potential users.

Sunday | 09:00 - 19:00:
Teams refine their prototype services with Sunday afternoon seeing each team presenting their prototypes to each other, sharing feedback & learnings as well.
And after a weekend of hard work, we can sit back and relax with newfound friends!