Service Jam Singapore 2018
Singapore Not an eChai event

Service Jam Singapore 2018

Happened

Friday, 9 March 2018, 10 pm - 10 pm +08

National Design Centre 111 Middle RoadDirections
Singapore
About

From 9 March evening to 11 March, people interested in service and customer experience design will be meeting simultaneously all over the world (http://planet.globalservicejam.org/gsj17/locations). In a spirit of experimentation, innovation, co-operation and friendly competition, teams will have less than 48 hours to develop and prototype completely new services inspired by a shared theme. At the end of the weekend, their collection of brand new services will be published to the world. >>>>> What is a Jam? In a spirit of experimentation, co-operation and friendly competition, teams will have 48 hours to create & develop services inspired by a shared theme across the globe. At the end of the weekend, they publish them to the world. Join us! All of you (yes you!) are welcome. You don’t need to be creative or have experience with service design to Jam. There will be a lovely mix of experienced and un-experienced people attending. You’ll be supported throughout the weekend by designers as well as your hosts. And you'll get out as much as you put into it! So if you're interested in service design or using design-based approaches to solve problems, itching to experiment and bring your creativity to life, while sharing a weekend long experience with like-minded doers from all over the globe - then join us to make it happen :-) >>>>> The agenda Here's a breakdown of the weekend so that you know what to expect. Venue: Level 2, Training Rooms 1 to 3, National Design Centre Friday | 19:00 - 21:30: Jam participants get into teams and discover this year’s theme. Teams then immediately get started working out on what their focus would be for the next 48 hours. Saturday | 09:00 - 19:00: Teams will research, co-design, and prototype their ideas, testing them out on the streets of Singapore with potential users. Sunday | 09:00 - 19:00: Teams refine their prototype services with Sunday afternoon seeing each team presenting their prototypes to each other, sharing feedback & learnings as well. And after a weekend of hard work, we can sit back and relax with newfound friends!

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Founders here come to know a few brands well.

Those are eChai’s partner brands. Over a year, founders across the network learn their names and their work, and when somebody asks around for what they do, theirs is the name that comes up.

Partner brand founders together at Zestard HQ, Ahmedabad

What a year inside eChai does for your brand.

Each partnership comes with presence across eChai, introductions to the right founders, and a team that stays involved through the year. And each one is shaped around what the brand wants out of it.

Who you meet

  • Founders learn your name, then your work.

    Over the year they keep running into you: at the gatherings, in the series, on the pages they read through the week. So when one of them needs what you do, they come straight to you.

  • We introduce you to the people you want to reach.

    After seventeen years of gatherings we know who has built what, and who works with whom. Tell us who you are after, or we come to you when the right person shows up, with your story and why you two should talk.

  • You are invited to the gatherings that fit.

    Open houses, Demo Days, the AI sessions, FailCode, the curated socials and the smaller dinners, some of them by invitation. When one fits what you do and who you want to meet, you are on the list.

What we do with you

  • We sit down with you on your story, your brand and your business.

    One to one, more than once in the year. We have heard a few thousand founders, so you hear fairly quickly what is working, what is not, and what we would change first.

  • We take your team through what AI changed for us.

    Almost everything eChai builds now has AI in the workflow. We go through what we tried, what worked and what wasted our time, and then connect you to founders further along than us.

  • You can ask us anything, whenever it comes up.

    Every week we hear what founders are building, what they recommend to each other and what they have moved on from. Twice a year we go through what it means for your category. In between we answer, or find a founder who can.

Where your name runs

  • Your mark comes round under every page on eChai.

    The wall of partner brands under the site's pages draws a different ten each time, so yours comes round on the city pages, the event pages and the notes founders read, all year. Your page on echai.ventures stays up after it, and your name runs through our LinkedIn, Instagram and X.

  • The blue tick puts you first wherever founders are listed.

    The tick and your company's mark sit beside your name across eChai, and lists of founders put the blue ticks first: your city's people, the directory, and the roster of every gathering you go to, after its hosts and speakers.

  • Your company carries its mark on the Startup Grid.

    Where your company is on a city's map of its startups, it is drawn by your mark rather than a dot, opens on your own words and pictures, and is a stop on the tour the map offers of its partner brands.

  • You write and speak here under your own name.

    You come into the series we run online (How Founders Use AI, the founder conversations, the long reads) where you have something real to say, and you write in Founder Notes, where founders across our cities write about what they are building.

The brands working with us.

How it works.

A partnership is for growth stage founders who want to come in as a partner brand, and it runs one year at a time. The brand fee for the year is paid to eChai. An affiliate share runs alongside it, linked to the outcomes we drive together. Both carry GST.

Everything a partnership comes with

To come in as a partner brand, write to me at [email protected] and tell me what you want the year to do for your brand.

Jatin ChaudharyCo-founder, eChai Ventures

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Every city on eChai

Founders who came to their first meetup years ago are still turning up, in cities they hadn’t moved to yet.

Joining is a profile: a photograph, your name and a way to reach you. With it, registering for a gathering takes one tap.

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