Bus Factor
The number of people who would have to be hit by a bus (or simply leave) before a project or company is in serious trouble because too much knowledge or access sits with too few. A low bus factor is a risk.
Why it matters
A bus factor of one, where only the founder knows the code, the accounts, or the key relationships, is a hidden fragility. Documenting knowledge and spreading access reduces risk and is scrutinized in diligence.
For example
Only the founder knows how the billing system works and holds the server passwords, a bus factor of one that scares investors in diligence.
Worth your time
Related terms
Go deeper
See how founders actually handle this on Co-founders, team and legal, part of the Starting Up hub.