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Why we picked it Short and direct on the exact worry behind this question, that customer success feels like a cost you cannot justify yet. Tiscornia argues the return compounds from the first hire, which is the case for going earlier than comfortable.
The Earlier, the Better: How Customer Success Compounds Your Growth | @churnzero CCO Alli Tiscornia
On More SaaStr by Alli Tiscornia 8 min
