How the best do it

What did HubSpot learn about which sales candidates actually succeed, and does it hold up?

The short answer

Mark Roberge scored every hire against a list of traits and then went back and checked which ones correlated with performance. Five held up: coachability, curiosity, intelligence, work ethic and prior success. The interesting result is what did not: the classic sales traits, closing skill, objection handling and aggressiveness, were negatively correlated. The lesson is not to copy his five, because the winning profile is specific to your product and buyer. The lesson is the method: write down what you scored people on, then two years later check it against who actually produced, and rewrite the profile. Almost nobody does this.

Go deeper, your way

3 hand-picked resources, 3 link-checked. Pick how you want to dig in.

📖 Book
✓ Link checked Paid Beginner

Why we picked it The source of the hiring scorecard: outcomes and competencies written before you meet anyone, then structured interviews against only those. It is the single fix for founders who interview on gut feel.

Who: The A Method for Hiring

From ghSMART by Geoff Smart and Randy Street Book

Open ghsmart.com

The same ground, at another level

How hiring and ramping gtm people reads from a different seat.

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People also ask

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Also in Starting Up

The same ground, over in Co-founders, team & legal, our Starting Up track.

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