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My cold calls die in the first ten seconds. What do I actually say when they pick up?

Stop asking whether you caught them at a bad time, because it hands them an exit and Gong's data across hundreds of millions of calls shows it cuts your odds badly. Open with a pattern interrupt and then a proactive reason for the call, something like "How have you been?" followed by a plain sentence about why you are calling them today. Your goal on a cold call is not discovery, it is selling the next fifteen minutes, so do not try to qualify the whole account in ninety seconds. Successful cold calls run roughly twice as long as failed ones, which means your job is to earn the next sentence, not to deliver a pitch.

Go deeper

4 resources, 4 link-checked.

📄 Article
✓ Link checked Free Beginner

Almost everything written about cold call openers is opinion. This is 90,380 recorded calls scored by whether a meeting got booked, including the finding that "did I catch you at a bad time" makes you 40 percent less likely to book one.

Proven cold call opening lines that work

From Gong Labs by Chris Orlob short read

  • Opening with 'How have you been?' booked meetings at 10.01 percent, 6.6x the 1.5 percent baseline.
  • 'Did I catch you at a bad time?' cut booking odds by 40 percent, down to a 0.9 percent success rate.
  • Saying 'the reason for my call is' roughly doubled success rates.
  • Drawn from 90,380 recorded cold calls, all of them genuine first interactions.
Open gong.io
📄 Article
✓ Link checked Free Intermediate

The practical companion to the openers research: talk to listen ratios, when in the day to dial, the collaborative language that outperforms, and the reminder that the job of a cold call is to sell the meeting rather than to run discovery.

Essential cold calling tips: 17 proven techniques for success

From Gong by Chris Orlob long read

  • Successful cold calls run almost twice as long as unsuccessful ones.
  • The average prospect monologue is 3.5 seconds on winning calls versus 8 seconds on losing ones.
  • Winning calls carry 77 percent more speaker switches per minute.
  • Make at least 6 attempts per prospect, and call between 11am to noon or 4pm to 5pm.
Open gong.io

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