More about Rakesh Patel

29+ years of experience and leadership in business strategies, operations, and information technology

I've provided strategic and operations leadership in uniquely challenging situations including marketing and sales, information technology operations.

I've Lead teams to solve vexing business problems and drive overall growth by:
➢ building industry-wide service delivery platforms
➢ leveraging advanced data and technology services, and
➢ driving network expansion through user engagement and partnerships 

I’m also the author of two books “Enterprise Mobility Strategy & Solutions” and "A Guide to Open311."

Key Areas of Expertise:

• Strategy, Vision & Project Planning
• Sales & Marketing Leadership
• Profitability & Cost Analysis
• Programs, Services & Products
• Team Building & Performance Improvement


Upper is a complete Delivery Route Optimization software for small to medium-size businesses that require proper routing for their delivery operations.

Upper strives to fix the inefficient last-mile delivery system. We create a simple workflow between the three stakeholders required to create an excellent delivery: business owner, drivers and their customers.

Featured speaker at previous eChai events: