More about Rakesh Patel

29+ years of experience and leadership in business strategies, operations, and information technology

I've provided strategic and operations leadership in uniquely challenging situations including marketing and sales, information technology operations.

I've Lead teams to solve vexing business problems and drive overall growth by:
➢ building industry-wide service delivery platforms
➢ leveraging advanced data and technology services, and
➢ driving network expansion through user engagement and partnerships 

I’m also the author of two books “Enterprise Mobility Strategy & Solutions” and "A Guide to Open311."

Key Areas of Expertise:

• Strategy, Vision & Project Planning
• Sales & Marketing Leadership
• Profitability & Cost Analysis
• Programs, Services & Products
• Team Building & Performance Improvement

..

Upper is a complete Delivery Route Optimization software for small to medium-size businesses that require proper routing for their delivery operations.

Upper strives to fix the inefficient last-mile delivery system. We create a simple workflow between the three stakeholders required to create an excellent delivery: business owner, drivers and their customers.

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Featured speaker at previous eChai events:
Scaling Up Globally
Startup Growth Networking Meetup in Ahmedabad x Innocity (CIIE, IIM Ahmedabad)
Founders and startup folks who joined past eChai startup events

The eChai Effect - In Their Words

"eChai has played a truly pivotal role in HummingBird’s journey — even before Day Zero. From ideation to establishment and into growth, it’s been a constant source of support. It connected me with incredible people who’ve become more than just friends. One of the biggest reasons I chose to stay in Ahmedabad is because of the eChai community. It has shaped my growth — both personally and professionally — in ways that are hard to articulate. Honestly, words fall short when I try to express what eChai means to me. I’m deeply thankful and forever grateful to eChai for being such an integral part of my journey."
Harsha Bhurani - Founder, HummingBird Consulting Group
Harsha Bhurani
Founder, HummingBird Consulting Group
"From late-night brainstorming over chai to early morning founder calls, eChai has been more than just a network for me; it’s been home base for ideas, impact, and inspiration. What started as a simple meetup years ago turned into a powerful movement, connecting founders, creators, and dreamers. I’ve had the privilege of seeing startups find product-market fit, marketers (like me) find unexpected collaborations, and most importantly, people finding their tribe. संगच्छध्वं संवदध्वं – Let us move together, speak together. It’s not just a verse from the Rigveda — it’s how Jatin and the entire eChai community truly operate. We don’t just network, we grow together. Forever grateful to be a part of the eChai Effect.
Jaydip Parikh - Chief Everything Officer at Tej SolPro
Jaydip Parikh
Chief Everything Officer at Tej SolPro
“eChai has been that turning point in my journey. It gave me a platform when I wasn’t looking for visibility but needed direction. Over the years, it became more than just a network. It became my tribe; a place where conversations sparked collaborations, and strangers became trusted sounding boards. What I value most is how effortlessly eChai brings people together - no airs, no filters, just genuine people with shared dreams. I owe a lot to this community and to Jatin, whose consistency and belief in people have shaped journeys like mine. Forever grateful to be part of something so real.”
Rushabh Shah - Managing Partner - STIR Advisors
Rushabh Shah
Managing Partner - STIR Advisors

eChai Partner Brands

eChai Ventures partners with select brands as their growth partner - working together to explore new ideas, open doors, and build momentum across the startup ecosystem.