More about Rakesh Patel

29+ years of experience and leadership in business strategies, operations, and information technology

I've provided strategic and operations leadership in uniquely challenging situations including marketing and sales, information technology operations.

I've Lead teams to solve vexing business problems and drive overall growth by:
➢ building industry-wide service delivery platforms
➢ leveraging advanced data and technology services, and
➢ driving network expansion through user engagement and partnerships 

I’m also the author of two books “Enterprise Mobility Strategy & Solutions” and "A Guide to Open311."

Key Areas of Expertise:

• Strategy, Vision & Project Planning
• Sales & Marketing Leadership
• Profitability & Cost Analysis
• Programs, Services & Products
• Team Building & Performance Improvement

..

Upper is a complete Delivery Route Optimization software for small to medium-size businesses that require proper routing for their delivery operations.

Upper strives to fix the inefficient last-mile delivery system. We create a simple workflow between the three stakeholders required to create an excellent delivery: business owner, drivers and their customers.

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Featured speaker at previous eChai events:
Scaling Up Globally
Startup Growth Networking Meetup in Ahmedabad x Innocity (CIIE, IIM Ahmedabad)
Founders and startup folks who joined past eChai startup events

The eChai Effect - In Their Words

“You don’t plan to build a company via eChai. You just keep showing up … and one day, you realize you did.” I’ve known Jatin since 2012, when I was still deciding what kind of second innings I wanted to play as an entrepreneur. Over the years, through events, chai breaks, intros, and seemingly small conversations, eChai helped shape not just Upsquare but also refined the lens through which we see collaboration. At Upsquare, we’ve hired talent, met partners, discovered co-investors, and built lifelong friendships. One of our joint ventures exists today only because a casual eChai memory sparked a deeper trust. Now, as we build House of Starts — our venture builder — eChai continues to fuel our mission: co-creating a shared future. eChai isn’t just a startup network. It’s a trust network. And for business builders like me, that makes all the difference."
Utpal Vaishnav - Founder @ Upsquare & House of Starts • Angel Investor + LP
Utpal Vaishnav
Founder @ Upsquare & House of Starts • Angel Investor + LP
"The eChai platform has been super valuable for me - it has helped me gain a deeper understanding of domains in the startup and tech ecosystem. What stands out most is the celebration of knowledge, professional growth, and entrepreneurship - it’s one of the best for the Indian ecosystem. Along the way, I’ve also been fortunate to make some great friendships and connections too."
Shalin (Shawn) Parikh - Founder, MyCPE One
Shalin (Shawn) Parikh
Founder, MyCPE One
“I have no hesitation in saying that my association with eChai has been a gateway into the startup ecosystem. Through this platform, I’ve had the opportunity to connect with many young and dynamic entrepreneurs. These interactions have been immensely enriching - I’ve learned a great deal and have always tried to offer guidance whenever approached. It’s a truly symbiotic relationship that I deeply value, and it wouldn’t have been possible without eChai.”
Syed Nadeem Jafri - Founder, Hearty Mart
Syed Nadeem Jafri
Founder, Hearty Mart

eChai Partner Brands

eChai Ventures partners with select brands as their growth partner - working together to explore new ideas, open doors, and build momentum across the startup ecosystem.