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Understand your customers

How do I find a defensible niche in a market full of big incumbents?

Find the customers the giants ignore or serve badly, too small, too specific, too weird for them to bother. Your edge is caring about a segment they can't be bothered to focus on; own that underserved slice completely before they notice.

Go deeper

2 resources, 1 link-checked.

🎧 Podcast
✓ Link checked Free Intermediate

The author of Crossing the Chasm explaining beachhead selection in plain, modern language, the fastest way to absorb the framework without reading the whole book. Lenny's is a trusted operator source.

Geoffrey Moore on finding your beachhead, crossing the chasm, and dominating a market

On Lenny's Podcast / Lenny's Newsletter by Lenny Rachitsky & Geoffrey Moore ~75 min

  • Identify a single target segment where you can be the obvious winner
  • Sequence adjacent markets deliberately, like knocking down bowling pins
  • Match your go-to-market playbook to the adoption stage you're in
  • Focus creates the references that let you expand later
Open lennysnewsletter.com
📖 Book
Paid Advanced

The definitive book on picking a beachhead niche and using the bowling-alley strategy to go from early adopters to mainstream. Essential reading on why focus wins.

Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers

From HarperCollins by Geoffrey A. Moore ~270 pages

  • Win one narrow segment completely before expanding
  • Use references from your beachhead to knock over adjacent 'pins'
  • The chasm between visionaries and pragmatists kills unfocused products
  • Focus is a survival strategy, not a limitation on ambition
Open harpercollins.com

People also ask

Also in How Founders Use AI

How founders actually use AI for this, over in Market Research.

Also in GTM

The same ground, over in Who you sell to, and why they care, our GTM track.

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