📋 Template
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Free
Beginner
Free, ready-to-use scripts (including a mobile-app version), observer instructions, and a form for noting the top three problems per session. Instead of writing your own facilitator wording from scratch, download these and adapt them in ten minutes. They pair directly with the Rocket Surgery method.
Usability Testing Scripts, Observer Forms, and Checklists (Downloads)
From Sensible (Steve Krug) by Steve Krug
- A written script keeps you consistent and stops you from leading the user.
- Have observers each jot their top three problems to compare notes fast.
- Separate scripts exist for web, desktop, and mobile apps.
