Essay · ~20 min read

Camels and Rubber Duckies

Joel Spolsky · Joel on Software Free Intermediate

Spolsky's classic essay explains why willingness to pay for the identical product varies wildly by customer, using the image of a camel trader who will pay far more for the same rope than someone buying a rubber duck. It is the clearest argument you will find for why a single list price is the wrong question to start with when you have no comparable to copy. Read it before your first pricing conversation, not after.

  • Different buyers will pay wildly different amounts for the identical product, so one price undercharges someone.
  • Segmenting by how much value a customer gets beats picking a single number that feels fair.
  • Founders systematically underestimate how high some customers will go if you never ask.

The question it answers

  1. How do I price my product when I am selling it myself and have no comparable competitors?

Read with it

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  2. The best book on positioning against competitors by understanding the alternatives customers actually consider. Directly turns... aprildunford.com Book · ~200 pages Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It April Dunford
  3. Patrick Campbell built ProfitWell on pricing data from thousands of companies, and this is the single best free deep-dive on... lennysnewsletter.com Article · long-form guide Pricing Your SaaS Product Patrick Campbell (ProfitWell), via Lenny's Newsletter
  4. The most concrete guide to actually measuring what customers will pay, including survey methods and tier design. It turns... lennysnewsletter.com Article · long-form guide The Ultimate Guide to Willingness to Pay Lenny Rachitsky & Patrick Campbell
  5. Founders selling their own product almost always price too low, because they see every flaw in what they built and undercharge... Kalzumeus Essay · Long-form essay plus transcript, ~30 min read Ramit Sethi and Patrick McKenzie On Why Your Customers Would Be Happier If You Charged More Patrick McKenzie (patio11)
  6. Video Startup Pricing 101 Kevin Hale
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