Book · About 168 pages

Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems

Steve Krug · Steve Krug (New Riders) Paid Beginner

This is the short, practical manual for actually doing a test yourself, no training required. Krug walks you through running a simple session in a morning a month, and hands you the scripts, checklists, and a recording setup so you are not inventing the process from scratch. It pairs perfectly with the Nielsen article: one tells you why five users is enough, this one shows you exactly how to sit down and run it.

  • You can run a useful test in roughly a morning a month, no lab and no research team needed
  • Comes with ready-to-use scripts and checklists so you copy a working process instead of guessing
  • Focus on finding the few most important problems, then fix them with the least you can do

It answers 4 questions

  1. How do I know if my product is confusing to users?
  2. How do I show a prototype to users without biasing their reaction?
  3. How do I run a quick usability test on my app when I don't have a budget or a research team?
  4. How do I turn vague feedback like "the app feels clunky" into specific design changes I can actually make?

Read with it

  1. The single best thing ever written on customer conversations. It teaches you to ask about the customer's life and past... momtestbook.com Book · ~130 pages The Mom Test Rob Fitzpatrick
  2. The most accessible, practical intro to usability ever written, you can read it in a weekend and immediately fix your product.... sensible.com Book · ~200 pages Don't Make Me Think, Revisited Steve Krug
  3. This is the piece that gives you permission to stop waiting for a big study. Nielsen shows that just five people uncover... Nielsen Norman Group Article · About a 10 minute read Why You Only Need to Test with 5 Users Jakob Nielsen
  4. A clean primer if you have never run a test. It defines the three pieces that matter (a facilitator who does not lead,... Nielsen Norman Group Article · ~12 min read Usability Testing 101 Kate Moran
  5. A founder-friendly crash course on planning and running discovery interviews, with tactics from researchers at Zoom, Zapier,... First Round Review Article · 20 min read A UX Research Crash Course for Founders Jane Davis
  6. This is the technique that turns watching into understanding. Ask users to narrate their thoughts while they work, and their... Nielsen Norman Group Article · ~6 min read Thinking Aloud: The #1 Usability Tool Jakob Nielsen
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