Finding My Place in a Family Business

Finding My Place in a Family Business
After spending time in the US and working at Apple, I came back to India to join our family business. I was full of ideas and wanted to prove myself. Like many second-generation entrepreneurs, I thought fresh energy and questions would be enough to make a difference.

At Sheth Info, we provide refurbished IT hardware like laptops, servers, and even Apple products on sale as well as rent that help businesses cut costs while still getting reliable machines. Schools, hospitals, IT firms, and manufacturers all depend on us to keep their systems running. Many of our team members had been doing this work for more than a decade, and they knew details I had not even begun to learn.

I still remember one meeting where I pitched a bold idea to a client. I thought it was brilliant. The client listened, then turned to one of our senior team members and asked for his view. He explained, calmly, why it would not work in practice. The client agreed with him, not me. That was a humbling moment. It taught me that trust does not come from titles or big ideas. It comes from lived experience and consistency.

My last name gave me authority but not respect. That had to be earned. It meant listening more, working beside the team, and helping with the small but important problems they faced every day. Over time, I began to contribute in ways that mattered to them. Slowly, deal by deal, I started to feel less like an outsider and more like part of the team.

Even now, it feels like running a startup inside a family business. I am still unlearning, still experimenting, still earning trust. Maybe that is what finding your place really means. Not the position you inherit, but the one you are always learning to earn.
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The eChai Effect - In Their Words

"eChai is playing biggest role in my personal and professional life together. Its a community where i meet like minded people to share idea and learn from their idea. Even while playing cricket i learn something and i implement something new from that learning. Its my entry point for building network in different countries where my base is not established yet. Personally my only fun activity day in a week is eChai cricket and social."
yash shah - Chairman, ES Group of Companies
yash shah
Chairman, ES Group of Companies
"If there’s one phrase that sums up my journey, it’s truly ‘The eChai Effect.’ Six years ago, I simply walked into my first eChai event, not knowing what to expect. The honest conversations, energy, and inspiration from founders and entrepreneurs struck a chord within me. That eChai spark became the catalyst for everything to follow. I proudly say: my entrepreneurship journey started—and keeps evolving—because of eChai. Redicine Medsol’s story is integrally linked to this community. I’ve gained so much, not just as a founder but as a forever volunteer and grateful member of the eChai family. With all my heart, thank you Jatin Bhai and everyone at eChai for shaping, guiding, and supporting my dreams. The eChai Effect will always be a part of my story."
Kush Prajapati - Founder, Redicine Medsol
Kush Prajapati
Founder, Redicine Medsol
“You don’t plan to build a company via eChai. You just keep showing up … and one day, you realize you did.” I’ve known Jatin since 2012, when I was still deciding what kind of second innings I wanted to play as an entrepreneur. Over the years, through events, chai breaks, intros, and seemingly small conversations, eChai helped shape not just Upsquare but also refined the lens through which we see collaboration. At Upsquare, we’ve hired talent, met partners, discovered co-investors, and built lifelong friendships. One of our joint ventures exists today only because a casual eChai memory sparked a deeper trust. Now, as we build House of Starts — our venture builder — eChai continues to fuel our mission: co-creating a shared future. eChai isn’t just a startup network. It’s a trust network. And for business builders like me, that makes all the difference."
Utpal Vaishnav - Founder @ Polynxt (EightQor Capital, Upsquare, House of Starts) • Architect & Capital Allocator
Utpal Vaishnav
Founder @ Polynxt (EightQor Capital, Upsquare, House of Starts) • Architect & Capital Allocator

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