AYUSH DESAI - Co-founder at Customerlab, CEO of HIntonn

AYUSH DESAI

Co-founder at Customerlab, CEO of HIntonn

Ayush Desai is an entrepreneur and strategist with expertise in customer experience and business growth. He co-founded CustomerLab, where he helps businesses transform customer journeys into measurable outcomes. His academic path includes a law degree from Nirma University, an AI-focused MBA in Spain, advanced executive training at HarvardX, and specialization in design thinking—a foundation that blends structured analysis, creativity, and global perspective.

Through Hintonn, his latest venture, Ayush is reimagining customer communication in the AI era. From voice cloning to intelligent engagement systems, Hintonn develops tools that allow businesses to scale while keeping customer connections authentic and meaningful.

Based in Ahmedabad with a global outlook, Ayush works with startups and enterprises to bridge strategy with emerging technology—designing solutions that are innovative, practical, and built to last.

Signing up on our website is completely free! If you encounter any issues with profile or notice something unusual, please don't hesitate to report it to us. We're here to help ensure a smooth and secure experience.
Upcoming events in Ahmedabad
Feb
26
Thu
eChai Startup Demo Day in Ahmedabad: February Edition
GVFL Ahmedabad
6:30pm — 08:30pm
Feb
28
Sat
Mental Health for Founders : Ahmedabad Edition
DevX Sindhu Bhavan Road
11:00am — 01:00pm
Feb
28
Sat
Ahmedabad Startup Meetup
iHub Gujarat
6:00pm — 08:00pm
Mar
07
Sat
eChai Women Founders Initiative in Ahmedabad: March Edition
Venue will be shared with confirmed guests.
11:00am — 01:00pm
More stories on eChai

The eChai Effect - In Their Words

"eChai is playing biggest role in my personal and professional life together. Its a community where i meet like minded people to share idea and learn from their idea. Even while playing cricket i learn something and i implement something new from that learning. Its my entry point for building network in different countries where my base is not established yet. Personally my only fun activity day in a week is eChai cricket and social."
yash shah - Chairman, ES Group of Companies
yash shah
Chairman, ES Group of Companies
“You don’t plan to build a company via eChai. You just keep showing up … and one day, you realize you did.” I’ve known Jatin since 2012, when I was still deciding what kind of second innings I wanted to play as an entrepreneur. Over the years, through events, chai breaks, intros, and seemingly small conversations, eChai helped shape not just Upsquare but also refined the lens through which we see collaboration. At Upsquare, we’ve hired talent, met partners, discovered co-investors, and built lifelong friendships. One of our joint ventures exists today only because a casual eChai memory sparked a deeper trust. Now, as we build House of Starts — our venture builder — eChai continues to fuel our mission: co-creating a shared future. eChai isn’t just a startup network. It’s a trust network. And for business builders like me, that makes all the difference."
Utpal Vaishnav - Founder @ Upsquare & House of Starts • Angel Investor + LP
Utpal Vaishnav
Founder @ Upsquare & House of Starts • Angel Investor + LP
"The eChai platform has been super valuable for me - it has helped me gain a deeper understanding of domains in the startup and tech ecosystem. What stands out most is the celebration of knowledge, professional growth, and entrepreneurship - it’s one of the best for the Indian ecosystem. Along the way, I’ve also been fortunate to make some great friendships and connections too."
Shalin (Shawn) Parikh - Founder, MyCPE One
Shalin (Shawn) Parikh
Founder, MyCPE One

eChai Partner Brands

eChai Ventures partners with select brands as their growth partner - working together to explore new ideas, open doors, and build momentum across the startup ecosystem.