Ayush Desai is an entrepreneur and strategist with expertise in customer experience and business growth. He co-founded CustomerLab, where he helps businesses transform customer journeys into measurable outcomes. His academic path includes a law degree from Nirma University, an AI-focused MBA in Spain, advanced executive training at HarvardX, and specialization in design thinking—a foundation that blends structured analysis, creativity, and global perspective.
Through Hintonn, his latest venture, Ayush is reimagining customer communication in the AI era. From voice cloning to intelligent engagement systems, Hintonn develops tools that allow businesses to scale while keeping customer connections authentic and meaningful.
Based in Ahmedabad with a global outlook, Ayush works with startups and enterprises to bridge strategy with emerging technology—designing solutions that are innovative, practical, and built to last.
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eChai Ventures partners with select brands as their growth partner - working together to explore new ideas, open doors, and build momentum across the startup ecosystem.