Transforming customer's first visit into lifelong connections. How? Keep reading!
Hey, I'm Jeel, and here's a snapshot of what I do.
I bridge the gap between website visitors and repeat customers. I turn casual browsers into loyal customers.
Currently, I am working as an eCom customer retention specialist - consultant and Launched a "How To Retain" Newsletter to provide valuable strategies and insight to the founders.
Past experience:
Neon Digital Media - I have worked as a Lead Retention Specialist. Managed accounts, including Tata Motors, and helped the company close deals with Sun Pharma, Levi's, etc.
Consultant - Worked with Hair Folli (eCom store, Australia), Sapphire Botanics (eCom store, India) & Fanrock (Agency, US)
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Previous eChai meetup participants
.jpeg "Jeanne Lam - President, Wattpad")
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