I am the Co-founder and CEO of satisFIND a global SaaS platform transforming how small and medium businesses manage and measure Experience. Our proprietary Trust Experience framework enables brands to understand customer expectations, elevate employee performance, and consistently deliver exceptional service.

With over 30 years of experience in hospitality consulting across India, Switzerland, the UAE, and the Philippines, I bring a deep understanding of Customer Experience (CX) and Employee Experience (EX) from a multicultural lens. At satisFIND, we empower businesses across 50+ countries through actionable insights and continuous upskilling.

Our platform blends technology with real-world insights through tools like mystery shopping, customer feedback, and training content tailored for frontline teams. By capturing the voice of the customer and measuring service consistency, we help brands build trust, loyalty, and performance from the ground up.

I am also the President of the Les Roches Alumni Association and a proud graduate of Les Roches Global Hospitality Education. My passion lies in enabling businesses to turn feedback into growth and frontline employees into brand ambassadors.