SAIBAL MITRA
Outcome driven, global business leader with 28 yrs in IT products, solutions & consulting in USA, Europe, A-Pac, & India. Specialist in CX & CJ, SaaS, Revenue Ops, P&L& SBU, Digital technologies, Analytics, Channels & Delivery Excellence. Success record of taking start-up, turnaround & high-growth companies to new heights. Hands on inclusive leader with the ability to come up to speed in turnaround & change management.
SKILLS
Entrepreneurial minded, global business leader with 30 years in products, solutions & KPO business in USA, EU, A-Pac, & India Specialist in SBU & Captive Mgmt., Rev Ops & P&L, Sales & Mktng, Delivery Excellence., Agile & Lean Process, BTM, TQM, SaaS Success record of taking start-up, turnaround & high-growth companies to new heights Hands on inclusive leader with the ability to come up to speed quickly with excellence in team building and business growth
Industry Exposure - Media & Pub, Telecom, K12 & Education. Design & Engg, Retail & CPG, Pharma, Life Science, e-Com, Hospitality, Auto
Tech Exposure – Prod. Engineering., PLM, CRM, Digi-Transformation, BI & Analytics, SaaS, Cloud, Mobility, EdTech, e-Commerce, AEC etc.
Created globally successful products – Insight360, Epicor, Scala, Beehive HRMS, Inwinyo, Fact-ERP, SiMPLuS Infra
Strategy, Growth, Turnaround & Change Mgmt.
Revenue, P&L, Bus financials Sales, KAM & ABM,
Digital Marketing SaaS: ARR, ARPA, NPS & CLV:CAC
SBU & LOB Management
Agile, Process Excellence, Product Engineering
Digi-Commerce, CX, CJ & Omni-channel Solution Innovation
Digi-Transformation Analytics & Data Science, AI, Automation.
Metrics & Biz Forensics Team Integration, OKR & Productivity Optimization
Result Driven: Exceptional skills in managing and delivering results both short term & long term with strong troubleshooting, prex & negotiation skills.
RevOps Skills: Drives the company to achieve and surpass sales, profitability, cash flow and business goals and objectives.
Multi-disciplined: A perfect mix of sales, technology, operations, finance, planning & people skills producing ROI & results for start-up, growth & turnaround cos.
Growth Oriented: Analyzes & makes recommendations on the impact of long range growth initiatives, planning, and introduction of new strategies & actions for results.
Brand Promoter: Oversees brand development & implementation of effective marketing strategies. Presents at biz forums, events, networking opportunities.
Problem-Solver: Communicates effectively and establishes credibility throughout the organization as an effective developer of solutions to business challenges.
Transformation Skills: Creates, implements, re-engineers methods. tools & process to improve operational & functional effectiveness of the company.
Thought Leader: Provides accurate analysis of budgets, reports, financial trends and operational procedures in order to assist executive team in decision making.
Turnaround Expert: Excels in turnaround & change mgmt; refocuses team energy by identifying critical ops issues, securing team buy-in & implementing solutions.
Strategic Planning: Ability to develop Strategic Business Plans & interpret financial data w.r.t Forecast, P&L, Resource Plan, GM, EBITA, ROI & Investments.
Mentor & Coach: Astute at mentoring & coaching both executive-level and subsequent skill-levels based on real world experience build productivity & performance.
Metrics Analyst: Monitors company performance by measuring and analyzing results, initiating corrective actions, and minimizing the impact of variances.
Team & Client Integration: Excellent interpersonal, communication & customer service skills: effective with all employee levels & client types to reach outcome