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How do I set up WhatsApp Business for my company, with a click-to-chat link and a channel?

Install the free WhatsApp Business app on a separate number, complete the profile and catalog, and share one wa.me link everywhere. Steps: register the number in the WhatsApp Business app; add your logo, description, hours and website to the business profile; build a catalog with photos and prices, grouped into collections; set a greeting, away messages and quick replies; make a click-to-chat link: https://wa.me/ followed by your full number in international format, without the + sign, zeros or dashes (add ?text= to pre-fill a message) and put it on Instagram, Google and your packaging; create a WhatsApp channel for drops and promote it through free entry points like QR codes. Meta Verified adds a badge, impersonation protection and lets up to 10 devices and agents share the account. Move to the Business Platform through a provider when you need automated order updates or broadcasts at scale. The rule: one number, a complete profile and catalog, and one link used everywhere.

Part of WhatsApp marketing on eChai Explore.

Go deeper

6 resources, 2 India-specific, 6 link-checked.

📄 Article
✓ Link checked Free Beginner

WhatsApp's own tour of the Business app: profile, greeting, away messages, quick replies, labels, catalog and catalog links, cart, broadcasts and Business Broadcasts, free entry points like QR codes and short links, and Meta Verified.

WhatsApp Business App features

From business.whatsapp.com by WhatsApp 8 min

  • Catalog links can be shared on WhatsApp, Facebook and Instagram
  • Free entry points include QR codes, short links and Instagram profile buttons
  • Meta Verified lets up to 10 devices and agents work on one account
Open business.whatsapp.com →
📄 Article
✓ Link checked Free Beginner

WhatsApp's own instructions for wa.me links, including links that open a chat with a pre-filled message.

How to use click to chat

From faq.whatsapp.com by WhatsApp 2 min

  • Use https://wa.me/ followed by the full number in international format
  • Leave out the plus sign, zeros, brackets and dashes
  • Add ?text= with URL-encoded words to pre-fill a message
Open faq.whatsapp.com →
📄 Article
✓ Link checked Free Beginner

Meta's help centre hub for the paid business subscription: what it includes, eligibility, ID and name rules, verification methods and billing.

Meta Verified for businesses

From facebook.com by Meta 5 min

  • Gives a verified badge, impersonation protection and enhanced support
  • Eligibility and ID rules are on the linked pages
  • You can cancel the subscription and the badge goes with it
Open facebook.com →
🛠️ Tool
✓ Link checked Free Beginner

WhatsApp's free app for small businesses: a business profile, catalog, greeting and away messages and quick replies on one phone number, the right first step before paying for the API.

WhatsApp Business App

From business.whatsapp.com by WhatsApp 3 min

WhatsApp Business on eChai Explore

  • Free to download and use on a business number
  • Profile, catalog and automated greetings help customers order without a website
  • Move to the Business Platform only when one phone can't keep up
Open business.whatsapp.com →
🛠️ Tool
✓ Link checked India Freemium Beginner

AiSensy's WhatsApp API plans for Indian businesses: a Free Forever plan without broadcasts, Basic at ₹1,500 a month, per-message rates for Indian users from 1 October 2026 (marketing ₹1.09; utility, authentication and service ₹0.145), and AI agent and chatbot add-ons.

AiSensy Pricing

From aisensy.com by AiSensy 5 min

AiSensy on eChai Explore

  • Free Forever: claim the API and apply for the blue tick, no broadcasts
  • Basic: ₹1,500 a month for broadcasts, retargeting and a team inbox
  • WhatsApp AI Agent add-on ₹1,350 a month with 1,000 AI messages
Open aisensy.com →

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