Leading a GTM team

How do I tell if the category is working, or if we are just talking to ourselves?

The short answer

The signal is other people using your words when you are not in the room. Watch for prospects opening calls with your category term, analysts and competitors adopting it, branded and category search volume rising together, and job postings at customers naming the function you invented. Vanity signals are your own impressions, your own content volume and applause at your own event. If after four quarters nobody outside your payroll is repeating the phrase, the category is not forming and you should go back to winning a segment inside an existing one.

Go deeper, your way

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Why we picked it The source of the 95-5 rule: at any moment only about 5 percent of your buyers are in market, so most brand spend is aimed at future demand. It is the evidence base for arguing brand budget with a CFO.

How B2B Brands Grow

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The same ground, at another level

How category design reads from a different seat.

What does category actually mean in go-to-market, and why does everyone keep telling me to pick one? A category is the mental shelf a buyer puts you on before they judge anything else about you. The moment someone hears what you do, they reach for ... Breaking into GTM 3 resources → How do I test whether a category name lands before we commit the whole website to it? Put the words in front of real buyers before you put them in a headline. Run the line past twenty people who match your ICP and ask them what they ... Doing the work 4 resources → How did Gong actually create revenue intelligence, step by step? Gong started life as conversation intelligence and found that senior revenue leaders heard that phrase and mentally filed it under sales enablement... How the best do it 3 resources →

People also ask

What does category actually mean in go-to-market, and why does everyone keep telling me to pick one? A category is the mental shelf a buyer puts you on before they judge anything else about you. The moment someone hears what you do, they reach for ... Breaking into GTM 3 resources → Should we create a new category or just say we are a better version of something that already exists? For almost everyone at the start, the answer is the existing category. April Dunford's own count is that around 90 percent of recently public tech ... Breaking into GTM 4 resources → How do I write the one line that says what category we are in? Write it as a comparison, not a description. The formula that works is simple: who it is for, what kind of thing it is, and why it beats the altern... Breaking into GTM 5 resources → Buyers keep comparing us to a big incumbent. How do I even respond in a first call? Do not dodge it and do not claim you beat them everywhere, because the buyer knows you do not and you lose credibility instantly. Name the incumben... Breaking into GTM 3 resources → How do I test whether a category name lands before we commit the whole website to it? Put the words in front of real buyers before you put them in a headline. Run the line past twenty people who match your ICP and ask them what they ... Doing the work 4 resources → We named the problem instead of the product. Is that a positioning mistake? It is usually the right instinct, badly executed. Naming the problem is what makes a category feel inevitable, because the buyer recognises the pai... Doing the work 4 resources →

Also in Starting Up

The same ground, over in Brand, web & content, our Starting Up track.

How do I come up with a good name for my startup? Pick a name you can spell out loud once and have someone type correctly. Short, easy to say, and not a clever misspelling beats 'meaningful but con... 3 resources → What should actually go on my startup's landing page? Above the fold: a clear headline saying what you do, a subheadline saying how, a visual of the product, social proof, and one call-to-action. Below... 2 resources →

Also in D2C

The same ground, over in Find your idea & build the brand, our D2C track.

Should my brand name be a made-up word, or should it actually describe what I sell? Made-up or arbitrary names (Kodak, Apple-for-computers) are the strongest legally and scale best across categories later, but they need real market... 3 resources → Who counts as my competitor - only brands selling the exact same product, or more than that? Track three tiers: direct competitors (same product, same customer), indirect competitors (different product solving the same customer need - a mea... 3 resources →
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