Breaking into GTM

Should we create a new category or just say we are a better version of something that already exists?

The short answer

For almost everyone at the start, the answer is the existing category. April Dunford's own count is that around 90 percent of recently public tech companies positioned inside a market that already existed, and creating demand for a word nobody is searching for is a multi year, capital heavy job. Start in the category your buyer already budgets for, win a specific slice of it, then redraw the lines once you have money and momentum. Category creation is a thing you earn, not a thing you announce.

Go deeper, your way

4 hand-picked resources, 1 India-specific, 4 link-checked. Pick how you want to dig in.

📄 Article
✓ Link checked Free Beginner

Why we picked it The clearest short explanation of why market category is one of five interdependent positioning pieces, with a real repositioning story attached. It is also where Dunford makes the case that most companies should not invent a category.

A Quickstart Guide to Positioning

From aprildunford.com by April Dunford 12 min read

Open aprildunford.com
📄 Article
✓ Link checked India Free Beginner

Why we picked it The founder's own account of entering an existing category (help desk) against Zendesk rather than inventing a new one, and winning on price and simplicity for SMBs. The clearest India example of segment choice beating category invention.

The Freshdesk Story: Where and How it All Started

From Freshworks by Girish Mathrubootham 9 min read

Open freshworks.com

The same ground, at another level

How category design reads from a different seat.

Terms in this answer

People also ask

What does category actually mean in go-to-market, and why does everyone keep telling me to pick one? A category is the mental shelf a buyer puts you on before they judge anything else about you. The moment someone hears what you do, they reach for ... Breaking into GTM 3 resources → How do I write the one line that says what category we are in? Write it as a comparison, not a description. The formula that works is simple: who it is for, what kind of thing it is, and why it beats the altern... Breaking into GTM 5 resources → Buyers keep comparing us to a big incumbent. How do I even respond in a first call? Do not dodge it and do not claim you beat them everywhere, because the buyer knows you do not and you lose credibility instantly. Name the incumben... Breaking into GTM 3 resources → How do I test whether a category name lands before we commit the whole website to it? Put the words in front of real buyers before you put them in a headline. Run the line past twenty people who match your ICP and ask them what they ... Doing the work 4 resources → We named the problem instead of the product. Is that a positioning mistake? It is usually the right instinct, badly executed. Naming the problem is what makes a category feel inevitable, because the buyer recognises the pai... Doing the work 4 resources → Our competitor's category is bigger and better funded. How do I carve out a segment we can actually win? Find the buyer who feels one specific pain more sharply than anyone else and build the whole story around them, even if that shrinks your addressab... Doing the work 4 resources →

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