Breaking into GTM

What does product-led growth actually mean, and how is it different from just having a free trial?

The short answer

A free trial is a tactic. Product-led growth is a decision about who does the convincing. In a PLG business the product is the main way people find you, understand what you do, decide it is worth paying for, and pull in their colleagues, and sales exists to handle the deals that get too big or too complicated for that. Plenty of companies bolt a trial onto a sales-led funnel and call it PLG, then wonder why nothing changed: the trial is still just a stage a rep walks you through. The honest test is whether a stranger can go from landing page to paying you without talking to anyone, and whether that path is where most of your new revenue comes from.

Go deeper, your way

5 hand-picked resources, 2 India-specific, 5 link-checked. Pick how you want to dig in.

The same ground, at another level

How product-led growth reads from a different seat.

Terms in this answer

People also ask

We are about to launch. Should we go with freemium or a free trial? Start with a free trial unless you have a specific reason not to. The benchmark data is consistent: freemium brings in more signups but converts fa... Breaking into GTM 4 resources → How do I know whether my product can even work self-serve? Three things have to be true at once. A single person has to get real value on their own, without their IT team, their manager, or a data migration... Breaking into GTM 4 resources → I just joined a PLG company as my first GTM job. What do I actually do all day if the product sells itself? You spend your days on the parts of the journey the product cannot see. Someone has to figure out why 80 percent of signups never come back, write ... Breaking into GTM 4 resources → Our self-serve funnel converts at about 2 percent from signup to paid. Where do I even start looking? Do not touch the pricing page yet. Split the funnel into visit to signup, signup to activated, activated to paid, and look at which of the three is... Doing the work 4 resources → How do I decide what goes in the free tier and what sits behind the paywall? Free should contain everything a single person needs to succeed alone, and paid should start exactly where the value stops being personal and start... Doing the work 4 resources → Sales wants to call every signup. How do I decide which ones deserve a human? Score on three things and only three: does the account look like someone who buys from us, have they done the thing inside the product that predict... Doing the work 4 resources →

Also in Starting Up

The same ground, over in Grow & market, our Starting Up track.

eChai Partner Brands