Article · 12 min read
What Is TTV: A Complete Guide to Time to Value
Amplitude Free Beginner
It defines time to value precisely enough to instrument: a start event, a value event, and the gap between them. The insistence that logging in is not value is the point most teams need to hear.
- Value means the customer accomplished something, not that they logged in or clicked around.
- Track medians rather than averages, since time-to-value distributions have long tails.
- Watch the 50th, 75th and 90th percentiles to see the full spread of experience.
- Different roles need different value events: an admin connects a source, an analyst shares a dashboard.