More about Michelle Perez Patel

Michelle Perez Patel is the founder of SatisFIND®, a platform powered by real customers, enabling better business performance at the frontline transforming insights from customers and employees into store-level SatisACTION plans and on-demand upskilling to accelerate results.

Over the last 15 years leading SatisFIND®, Michelle has worked with small and large businesses in the service industry to improve their understanding of their customer and frontline experiences.

Michelle has been a true advocate of leadership and service excellence, and her vision of giving both customers and employees the voice to help businesses grow led to SatisFIND evolving into an expert platform for businesses and frontliners, powered by real customers.

Michelle served as a consultant to the Department of Tourism in the Philippines for the milestone project that launched the Star Accreditation system to rate hotels and resorts across the country. She is a prolific public speaker on customer service and employee engagement topics. 

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Featured speaker at previous eChai events:
Aug
12
Sat
Hyderabad Startup Meetup
Hyderabad
DevX
Aug
26
Wed
Startup Growth Panel : SaaS
S
Aug
26
Wed
CoRise Summit
Atlanta
Founders and startup folks who joined past eChai startup events

The eChai Effect - In Their Words

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Bhavin S Bhagat - Co-founder of Indiabizforsale and IBGrid, TiE Ahmedabad President
Bhavin S Bhagat
Co-founder of Indiabizforsale and IBGrid, TiE Ahmedabad President
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Mehul Shah - Co-Founder at Counselvise & Ivy Growth
Mehul Shah
Co-Founder at Counselvise & Ivy Growth
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Syed Nadeem Jafri - Founder, Hearty Mart
Syed Nadeem Jafri
Founder, Hearty Mart

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