More about Michelle Perez Patel
Michelle Perez Patel is the founder of SatisFIND®, a platform powered by real customers, enabling better business performance at the frontline transforming insights from customers and employees into store-level SatisACTION plans and on-demand upskilling to accelerate results.
Over the last 15 years leading SatisFIND®, Michelle has worked with small and large businesses in the service industry to improve their understanding of their customer and frontline experiences.
Michelle has been a true advocate of leadership and service excellence, and her vision of giving both customers and employees the voice to help businesses grow led to SatisFIND evolving into an expert platform for businesses and frontliners, powered by real customers.
Michelle served as a consultant to the Department of Tourism in the Philippines for the milestone project that launched the Star Accreditation system to rate hotels and resorts across the country. She is a prolific public speaker on customer service and employee engagement topics.
Over the last 15 years leading SatisFIND®, Michelle has worked with small and large businesses in the service industry to improve their understanding of their customer and frontline experiences.
Michelle has been a true advocate of leadership and service excellence, and her vision of giving both customers and employees the voice to help businesses grow led to SatisFIND evolving into an expert platform for businesses and frontliners, powered by real customers.
Michelle served as a consultant to the Department of Tourism in the Philippines for the milestone project that launched the Star Accreditation system to rate hotels and resorts across the country. She is a prolific public speaker on customer service and employee engagement topics.
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Featured speaker at previous eChai events:
Startup Growth Panel : SaaS
Wednesday, 26 August 2020, 4:00pm IST(GMT +05:30)
Featured participants: (See all)
Startup folks from various eChai meetups
eChai Partner Brands
eChai Ventures partners with select brands as their growth partner, helping them expand market reach, drive revenue growth, amplify brand visibility, and strengthen hiring efforts.
Coworking Spaces
Climate Tech
D2C Brands
CoLiving
FinTech and Financial Services
Cloud Telephony
Investment Banking
Marketing Tools
Customer Engagement Platform
Marketing Automation
ERP
Event Marketing
Healthcare
FMCG Food and Retail
Legal
HR Tech and Agencies
Employment Laws
Developer Tools
IT Hardware
Creative and Marketing Agencies
Web and Mobile Development
Blockchain Development
Coworking Spaces
Climate Tech
D2C Brands
FinTech and Financial Services
Cloud Telephony
Investment Banking
Marketing Tools
Customer Engagement Platform
Marketing Automation
Event Marketing
Healthcare
FMCG Food and Retail
Legal
HR Tech and Agencies
Employment Laws
Developer Tools
Creative and Marketing Agencies
Web and Mobile Development
Blockchain Development