๐ŸŒŸ Had a blast at the Startup Social in Bangalore organised by eChai Ventures & moderated by Chaitanya last Saturday, where the conversations were as energetic as a double-shot espresso! During one of the discussions, I casually mentioned "ICP," and someone in the audience asked, "What's that?" ๐Ÿค”

Well, ICP could stand for Ice Cream Party" ๐Ÿฆ๐Ÿ• but thatโ€™s not quite right. ๐Ÿ˜„

ICP actually stands for ๐—œ๐—ฑ๐—ฒ๐—ฎ๐—น ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฃ๐—ฟ๐—ผ๐—ณ๐—ถ๐—น๐—ฒโ€”not as fun as an Ice Cream Party but arguably just as essential. ๐Ÿ†

Let me break it down for you:
(some gyanbaji ) ๐Ÿ˜ฌ

Imagine you're in the business of selling custom superhero capes. You could try selling to everyone, but wouldnโ€™t it be better to focus on those die-hard superhero fans who canโ€™t wait to put on a cape and feel invincible? These are your ideal customersโ€”the ones who not only need your product but are also excited about it, ready to buy, and might even show up to work wearing one!

Your ICP is that dream crew for your product or serviceโ€”the people who need what you offer, will benefit from it, and will love you for it. When you know who they are, you can focus on speaking directly to them. No more guessing games, no more "shouting into the void."

Why is this crucial for product managers and founders?ย 
tโ€™s like having a superheroโ€™s map ๐Ÿ—บ๏ธ that guides you toward the right customers, knowing your ICP helps you avoid the classic startup trap of trying to be everything to everyone. ๐ŸŽฏ

Instead, you can zero in on those who truly need what youโ€™re offering. This means better product-market fit, more effective marketing, and ultimately, a happier customer base.

In short: Know your ICP, and youโ€™ll spend less time chasing the wrong customersโ€”and more time delivering value to the right ones. ๐Ÿ’ก

P.S. Still craving that Ice Cream Party though... ๐Ÿจ

The eChai Effect - In Their Words

"eChai has played a truly pivotal role in HummingBirdโ€™s journey โ€” even before Day Zero. From ideation to establishment and into growth, itโ€™s been a constant source of support.ย It connected me with incredible people whoโ€™ve become more than just friends. One of the biggest reasons I chose to stay in Ahmedabad is because of the eChai community. It has shaped my growth โ€” both personally and professionally โ€” in ways that are hard to articulate.ย Honestly, words fall short when I try to express what eChai means to me. Iโ€™m deeply thankful and forever grateful to eChai for being such an integral part of my journey."
Harsha Bhurani - Founder, HummingBird Consulting Group
Harsha Bhurani
Founder, HummingBird Consulting Group
โ€œWhen we launched LegalWiz.in back in 2016, concept of procuring legal and compliance services through a digital commerce platform wasn't as prominent in India. eChai played a significant role in providing the early adopters, and building significant positioning in the startup fraternity.ย Overtime, eChai grew to be a massive network of like-minded entrepreneurs and extended that benefit to all the members in a true "co-rise" spirit. I personally love to attend eChai events, learn from subject matter experts who share relatable and actionable insights and experiences.ย For startup journeys, it is so important to be surrounded by people who can add relevance, perspective, and push you to do better. Most importantly a group of people where you aren't being judged about things going right or wrong, but be a motivational force that keeps you going, yet keeping you in check. eChai is that place for me!โ€
Shrijay Sheth - Founder at LegalWiz.in and Hire4Higher Consulting
Shrijay Sheth
Founder at LegalWiz.in and Hire4Higher Consulting
โ€œYou donโ€™t plan to build a company via eChai. You just keep showing up โ€ฆ and one day, you realize you did.โ€ Iโ€™ve known Jatin since 2012, when I was still deciding what kind of second innings I wanted to play as an entrepreneur. Over the years, through events, chai breaks, intros, and seemingly small conversations, eChai helped shape not just Upsquare but also refined the lens through which we see collaboration. At Upsquare, weโ€™ve hired talent, met partners, discovered co-investors, and built lifelong friendships. One of our joint ventures exists today only because a casual eChai memory sparked a deeper trust. Now, as we build House of Starts โ€” our venture builder โ€” eChai continues to fuel our mission: co-creating a shared future. eChai isnโ€™t just a startup network. Itโ€™s a trust network. And for business builders like me, that makes all the difference."
Utpal Vaishnav - Founder @ Upsquare & House of Starts โ€ข Angel Investor + LP
Utpal Vaishnav
Founder @ Upsquare & House of Starts โ€ข Angel Investor + LP

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