In the early days, brands are built on hard feedback, not easy wins

In the early days, brands are built on hard feedback, not easy wins
At eChai Ventures, our Unforgettable Lessons series highlights the raw truths founders discover when they’re just starting out. In the early days, every order feels like survival, and every stumble feels like it could break you. Yet, those stumbles often carry the lessons that shape your brand far more than the early applause.

For Kavita Vaishnav, Founder of Just Kreative, that moment came with one dress, one order, and one return.

Here’s how she tells it:

“When I launched Just Kreative, every order felt like a milestone. After months of dreaming, designing, and refining, our first sale arrived … and it felt like a celebration.

Then came the second.

It was from a friend’s cousin who visited us during a casual evening at home. Over chai and conversations, she asked to see some of our designs.

She chose the Monochrome Bloom Dress, XL.

I had poured my care into every stitch, the fabric, the silhouette, the idea of it. I shipped it with pride.

But when she tried it, the dress missed the fit … by just two inches.

I felt that thud in my chest. Not because of the return, but because, in the early days, every order feels like survival.

But that return? It became a mirror.

It taught me that:

→ Listening to every inch matters more than collecting a hundred compliments. Fit is where trust is built.
→ Size inclusivity isn’t optional, it’s essential. We’re now reworking our size chart to celebrate real bodies, not just standard ones.
→ Mistakes aren’t failures. They’re reflections. They show the gap between where we are and who we aspire to be.

This journey isn’t just about making clothes.

It’s about making her feel seen.

Every woman. Every body. Every inch.

Even if we stumble a few times to get there.”

Kavita’s story is a reminder that in the earliest days, it’s not the easy wins that define you. It’s the hard feedback, the kind that stings, that quietly lays the foundation for a brand that lasts."
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Umesh Uttamchandani
Co-Founder, DevX
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Bhavin S Bhagat
Co-founder of Indiabizforsale and IBGrid, TiE Ahmedabad President
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Utpal Vaishnav - Founder @ Upsquare & House of Starts • Angel Investor + LP
Utpal Vaishnav
Founder @ Upsquare & House of Starts • Angel Investor + LP

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