The Hard Part of Building With Friends

The Hard Part of Building With Friends
Starting something with classmates in engineering feels easy. You already share trust, long hours, and the belief that you can figure it out together. That trust makes the first step simple.

The hard part shows up later. When the company begins to grow, friendship alone is not enough. Growth brings clients, salaries and choices that not everyone agrees with. Some friendships stretch with it. Others break.

In 2019, Viraj Rajani started Digipple with his engineering classmates Sid and Rushi. “When we started it was like we will do everything which is one Google search away that we can learn, design, SEO, content, anything in digital space,” Viraj says. They were nineteen. “It was very hard to get clients to believe us because we were young. But eventually we proved outcomes. We ranked keywords, we increased visibility, we designed better.”

Five years later, Digipple is a 25-person team. The work has changed. “Earlier my problem-solving skill was just to search and implement. Now it is about managing client expectations, managing people expectations and aligning short term and long term goals.” The friendship that started in an engineering classroom had to become leadership inside a company.

The hard part of building with friends is not the first idea or the first client. It is what happens when growth demands more. Can the friendship grow at the same pace as the company? Can trust survive when roles change? Can you still sit on the same side of the table when the decisions get harder?

Support Calls Are the New Sales Pitches

Support Calls Are the New Sales Pitches
In India’s SME world, growth often begins with a phone call. A business owner calls when something breaks, and what happens next decides if he continues or if he tells his peers to try something new.

This is the path Biziverse has taken. Co-founded by Ekta Shah in Gandhinagar, the company now works with more than 44,000 SMEs across the country. Its platform brings together billing, inventory, payroll, and CRM in one place, priced at about ₹6,000 a year. From the start the focus has been on a support team that answers calls in minutes, every day of the week.

For many SMEs, a quick reply changes how the product feels. A billing issue fixed on time or a feature explained in plain words makes the software easier to trust. That trust often travels further, passed from one shop to another in daily conversations.

It may not look like a sales channel, but in markets like these, support can quietly play that role. A reminder that in selling SaaS to Indian SMEs, growth sometimes comes from places we don’t usually call growth.

The Solo Founder’s Dilemma

The Solo Founder’s Dilemma
I started Ridefy Invention to make vehicles safer. We build IoT smart assistance devices that attach to a vehicle, track its health, and also integrate with electric vehicles as OEM.

Behind the product is the reality of a solo founder learning while building. Most days began with self-doubt. Do I really look like a founder? Can I carry this company on my own? Am I building Ridefy or am I building myself into someone who can carry it?

In the early days everything felt random. I did not know design so I learned by doing. I did not know product work so I figured it out step by step. Nothing looked like a system.

Over time the random steps turned into rhythm. One device became the star of Ridefy. When I worked on the next version it did not feel like chaos anymore. I had found a process that worked for me.

That is what I now see as the solo founder’s dilemma. You believe you are building a company. Somewhere along the way you realise you are also building yourself.

The Depth Advantage

The Depth Advantage
When you go deep into one craft, you start noticing things others skip. Small shifts, hidden patterns, details that quietly change outcomes. Over time, those nuances build recall. They shape your personal brand and draw you into networks and opportunities that surface work rarely creates.

That is what stands out in Himani Kankaria’s journey. With Missive Digital, she chose focus over variety and went deep into organic growth for B2B and SaaS. She studied how pages are structured, how clarity builds trust, how the flow of an article can decide whether it is read or ignored. That attention gave her clients compounding growth, traffic multiplying, leads doubling, even billion-visit publishers trusting her to sharpen their content. More than results, it built her reputation. It made her name travel, gave her recall, and carried her voice onto global stages.

Depth doesn’t just improve outcomes. It also gives you an identity. And identity is what opens the bigger doors.

The Power of a Single Insight

The Power of a Single Insight
Some companies do not begin with a big plan. They begin with a sentence that refuses to leave you.

Ashit Chandaria remembers the exact line. He and his co-founder at Belgrey Waters came across a statistic in a magazine: every minute, people buy about a million plastic bottles, and 91 percent of them are never recycled, reported in Forbes (2017). Most readers would move on. For them, it was impossible to ignore. They kept circling back to it. If almost every bottle was destined for waste, what would it take to make the beverage industry more sustainable?

That single fact became the seed for Belgrey. Today, the company works on creating sustainable alternatives in packaged water and beverages, building products that rethink how bottled water can be delivered and consumed. The one statistic did not give them a finished company. What it gave them was a starting point strong enough to build around. From there came the harder part: pilots that failed, customers who needed convincing, and partners who had to be won over. Over time, the story that began with a single fact gathered its own momentum.

Other founders have described similar beginnings in their own words. Drew Houston told Y Combinator that Dropbox started when he kept forgetting his thumb drive and imagined “a folder that just syncs everywhere.” Joe Gebbia explained on NPR’s How I Built This how he and Brian Chesky rented out three airbeds during a design conference when hotels were sold out, a weekend experiment that became Airbnb. Melanie Perkins told Wired that while teaching design in Perth she saw how hard it was for students to learn Photoshop, and thought design should be as simple as drag-and-drop, the insight that grew into Canva.

Ashit’s line was about PET bottles. Theirs came from frustrations and small observations. In each case, one clear thought was enough to begin. The building, the setbacks, and the persistence come later.

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eChai Ventures partners with select brands as their growth partner - working together to explore new ideas, open doors, and build momentum across the startup ecosystem.