Yojana Mhatre (@yojana-mhatre)

Yojana Mhatre

Customer Success Manager

Mumbai

Hi, My name is Yojana. I am a Customer Success Manager with 7 years of experience in the SaaS industry, specializing in building strong client relationships, driving product adoption, and ensuring customer satisfaction. My expertise lies in onboarding, retention strategies, and collaborating with cross-functional teams to maximize customer value.
As I continue to grow in my career, I am keen to explore the latest trends in SaaS marketing, including AI-driven personalization, product-led growth, and data-driven customer engagement strategies. Understanding how marketing and customer success intersect will allow me to contribute more effectively to revenue growth and customer retention in a rapidly evolving SaaS landscape.

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Founders and startup folks who joined past eChai startup events

Upcoming events in Mumbai

Jul

18

Fri

Building Consumer and D2C Brands : Mumbai Edition

Mumbai

Times of India Building

6:30pm — 08:30pm

10 slots booked

Jul

19

Sat

Mumbai Startup Meetup

Mumbai

DevX Andheri East

11:00am — 01:00pm

1 slot booked

Jul

26

Sat

eChai Startup Demo Day in Mumbai: July Edition

Mumbai

DevX Andheri East

11:00am — 01:00pm

19 slots booked

Aug

02

Sat

eChai Women Founders Initiative in Mumbai: August Edition

Mumbai

DevX Andheri East

11:00am — 01:00pm

3 slots booked

Aug

30

Sat

eChai Startup Demo Day in Mumbai: August Edition

Mumbai

DevX Andheri East

11:00am — 01:00pm

Sep

06

Sat

eChai Women Founders Initiative in Mumbai: September Edition

Mumbai

Mumbai

DevX Andheri East

11:00am — 01:00pm

The eChai Effect - In Their Words

“I have no hesitation in saying that my association with eChai has been a gateway into the startup ecosystem. Through this platform, I’ve had the opportunity to connect with many young and dynamic entrepreneurs. These interactions have been immensely enriching - I’ve learned a great deal and have always tried to offer guidance whenever approached. It’s a truly symbiotic relationship that I deeply value, and it wouldn’t have been possible without eChai.”

Syed Nadeem Jafri

Founder, Hearty Mart

"For me, eChai is a second home. I've been associated with it since the early days, when it was already setting a different tone for how startup communities could work. As a traditional business owner entering the new-age D2C space, eChai supported me in every direction. Over the years, it became my window to the startup world — and also gave me lifelong friends who continue to show up, for business and beyond."

Pankaj Bhimani

Founder, 58miles

"At DevX.Work, we’ve greatly benefited from our association with eChai. Their events and networking forums have connected us with high-potential startups, ecosystem leaders, and innovation-driven professionals — many of whom have become valuable partners, collaborators, and even clients. What stands out most is the openness and accessibility of the community — whether you're an early-stage founder or an experienced entrepreneur, eChai provides a welcoming space to learn, collaborate, and grow. It's more than just a network — it's a catalyst for real, collaborative growth. We’re proud to be part of the eChai community. Highly recommended for any organization aiming to grow within the startup space."

Umesh Uttamchandani

Co-Founder, DevX

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