Yojana Mhatre - Customer Success Manager

Yojana Mhatre

Customer Success Manager

Hi, My name is Yojana. I am a Customer Success Manager with 7 years of experience in the SaaS industry, specializing in building strong client relationships, driving product adoption, and ensuring customer satisfaction. My expertise lies in onboarding, retention strategies, and collaborating with cross-functional teams to maximize customer value.
As I continue to grow in my career, I am keen to explore the latest trends in SaaS marketing, including AI-driven personalization, product-led growth, and data-driven customer engagement strategies. Understanding how marketing and customer success intersect will allow me to contribute more effectively to revenue growth and customer retention in a rapidly evolving SaaS landscape.

Signing up on our website is completely free! If you encounter any issues with profile or notice something unusual, please don't hesitate to report it to us. We're here to help ensure a smooth and secure experience.
Upcoming events in Mumbai
Dec
13
Sat
Product Growth Playbook: Insights from Top Product Leaders and Founders - Mumbai Edition
DevX Andheri East
11:00am — 01:00pm
Dec
20
Sat
Mumbai Startup Meetup
DevX Andheri East
11:00am — 01:00pm
Dec
27
Sat
eChai Startup Demo Day in Mumbai: December Edition
DevX Andheri East
11:00am — 01:00pm
More stories on eChai

The eChai Effect - In Their Words

"I have evolved from role of Community Builder to Startup Consultant to Startup Ecosystem Enabler to Angel Investor and now launching a Venture Studio and eChai has been a catalyst in my overall journey as Startup Evangelist since 13 years."
Mehul Shah - Co-Founder at Counselvise & Ivy Growth
Mehul Shah
Co-Founder at Counselvise & Ivy Growth
"After moving back from the USA, eChai became my go-to space to learn how the Indian startup ecosystem works. It offered direct exposure to startup thinking and a community that openly shares business insights. What stood out was how easy it was to connect, learn, and grow through real conversations. As we built our IT hardware rentals business, eChai helped us find our niche and refine our path. Proud and grateful to be part of this amazing community."
Heet Sheth - Growth and Tech, Sheth Info
Heet Sheth
Growth and Tech, Sheth Info
"eChai isn’t just a startup community … it’s a mindset . eChai has been one of the most impactful communities in my entrepreneurial journey. It’s been a turning point . In a world where building something can often feel isolating, eChai gave me a sense of belonging. I’ve found mentors, collaborators, and friends here — people who genuinely want to see you succeed. It’s a space where ideas are challenged, actions are celebrated, and founders grow not just in scale, but in clarity and confidence. From late-night ideas to early-morning pitches, this community has quietly but powerfully shaped the way I build, think, and dream. I’ll always be grateful for the way eChai creates spaces where founders don’t just grow businesses — they grow together."
Koumal Kalantry - Founder, Bignano Ventures
Koumal Kalantry
Founder, Bignano Ventures

eChai Partner Brands

eChai Ventures partners with select brands as their growth partner - working together to explore new ideas, open doors, and build momentum across the startup ecosystem.