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What pages does my store absolutely need before I go live - policies, About, contact?

The short answer

Non-negotiable set: Privacy Policy, Refund/Return Policy, Terms of Service, a Contact page with a real phone/email/WhatsApp, an About page that explains who's actually shipping the product, and an FAQ. In India, put your GSTIN, legal business name and registered address somewhere visible (footer or About) - payment gateways and ad platforms check for this during onboarding, and its absence is a classic red flag. Use Shopify's free policy generator for a first draft in minutes, then edit it so it actually matches how you handle RTO and COD refunds, not a generic template.

A quick summary to orient you. The real value is below: the resources worth your time, from people who've actually done it, not us.

Here are the resources

Hand-picked from around the web, each with a note on why it earns your time. India-specific ones carry a badge.

3 resources 1 India-specific 3 link-checked Read Use

Read

📄 Article
✓ Link checked Free Beginner

Why we picked it The single most complete pre-launch checklist from Shopify itself - domain, SSL, policies, test orders, tracking - so you catch the boring stuff before customers do.

Ecommerce Checklist: Launch Your Store in 20 Steps

From shopify.com by Shopify

  • Covers required legal pages, tested checkout, and SSL/domain verification before removing the password page.
  • Recommends placing a real test order (bogus gateway, then one live transaction refunded).
  • Every product, collection and homepage needs a title tag and meta description before going live.
Open shopify.com
📄 Article
✓ Link checked India Free Beginner

Why we picked it GST registration is mandatory for Indian ecommerce sellers regardless of revenue, and your GSTIN needs to show up on your store's invoices and often its footer - this is the clearest walkthrough of what's required and why.

GST Registration for eCommerce Business India

From indiafilings.com by IndiaFilings

  • GST registration is mandatory for ecommerce operators in India, with no revenue threshold exemption.
  • You'll need PAN, Aadhaar, business address proof and (for companies) incorporation certificate.
  • Your 15-digit GSTIN must appear on all transactions and invoices.
Open indiafilings.com

Use

🛠️ Tool
✓ Link checked Free Beginner

Why we picked it Generates a legally-reviewed starting draft for the three policies every store needs in minutes - use it as a first draft, then edit it to match your actual RTO, COD and refund process rather than shipping the generic version untouched.

Free Privacy, Refund & Terms of Service Policy Generator

From shopify.com by Shopify

  • Free generators for Privacy Policy, Refund Policy and Terms of Service.
  • Templates arrive by email and are editable, not final legal advice.
  • Only generates in English - translate/adapt if your storefront isn't English-only.
Open shopify.com

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