Founders of small businesses typically wear many hats. As I started marketplace for services, I oversaw sales,finance, marketing, customer service and other operations. As we grew, we hired people for customer support, fulfillment, marketing, and operations. I focused on strategy and sales. Typically right from long and short term strategies and tactics for growth, brand and messaging to attract and retain customers, manage supply chain to ensure continuity and maintain margins, Recruit, manage, and develop personnel to support business growth, Develop a culture of success and employee satisfaction, Manage operations to ensure customer satisfaction, Meet revenue and profit targets.

UX Designer, who works closely with graphic designers. I also specialize in IOT.

ENTREPRENEUR , MARKETING YARN IN DOMESTIC MARKET AND EXPORTING APPAREL AND HOME TEXTILES AND OTHER COMPANY IN WEB APP DEVELOPMENT IN IT SOFTWARE

Passionate Serial entrepreneur ( Last Start Up was Acqui-Hired by Yuvraj Singh backed Healthians.) He started his journey as engineer and became part of ITES services which included BPO's, Mobile App development strategy. His strength always had been people, hence leadership roles have always been exciting for him. Career Snap Shot: •Worked for various organisations like Godrej, Spanco GKS Qatar and serviced clients like ICICI Prudential,Tata AIG,Pizza Hut, Rediff.com E Commerce, Qatar Foundation, Asian Games etc. •Proven abilities in team handling & customer relationship management. •Operations: Operations included Inbound (Customer Service) as well as outbound process (Lead Generation and Sales). Worked on ecommerce platform for rediff.com, to include after sales service. Developed a system for monitoring third party voice call Quality. •Business Development: Business Development was natural transition with hands on experience in operations. Was successful in acquiring new businesses in diverse industries, developing long term partnership for sustainable growth. Was able to generate organic growth with existing clients by providing value additions. •Entrepreneurship: Last Health Care start up Healthy Labs founded by Nikhil was acqui -hired by Yuvraj Sing backed Healthians. He also Co Founded an Auto Aggregation Start Up Apni Sawary in Mumbai and the proved that aggregation model in Auto Rickshaw can be successful. This involved dimensions like on field coordination, technology set up, alliances, partnerships and liasoning with government agencies. •Alliances & Partnership: In Entrepreneurial venture Made alliances with Auto Unions in Mumbai to ensure smooth functioning. Made an alliance with Mumbai Metro Railway for customer acquisition. Initiated partnership with a payment wallet.