Inbound has dried up. Leads are down two quarters running and nobody knows why. What do I do?
First separate the three things that look identical on a dashboard: demand fell, demand moved somewhere you cannot see, or your one channel changed its rules. If organic traffic dropped while brand searches held, you probably lost clicks to AI answers rather than losing buyers. If sales still hear "I have been following you for months", the demand is there and your tracking is not. Fix measurement before you panic and start discounting. Then face the structural issue, which is usually that a single channel carried you and it stopped compounding. Add a second motion deliberately, run it for two quarters before you judge it, and stop treating a channel dip as a marketing personnel problem.
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The counterweight if you have decided Indian customers will not pay: Unicommerce runs 10,000 to 12,000 dollar contracts with enterprise customers, has been profitable since FY18, and IPO'd. Useful when you are setting India pricing.
Sharath has built two enterprise companies (Observe, Sanas) with engineering in India and buyers in the US, and is direct about founder-led sales being non-negotiable for the first customers. Good on what actually has to move to the US and what does not.
The index page for Accel India's five-part masterclass series with operators from Freshworks, Chargebee and CleverTap. Start here if you want the whole cross-border India SaaS playbook rather than one piece of it.
Names the six channels B2B companies actually grow on and shows how top companies weight them, which is the frame you need when one channel stalls. Also the useful reminder that organic inbound dominating usually means product-market fit, not clever marketing.